Advertisement

06.07.2008 at 06:56AM PDT, ID: 23466025 | Points: 250
[x]
Attachment Details

E-Mail router randomly stops routing incoming mail from forward mailbox

Asked by GGUser in Microsoft Dynamics, CRM Software, SBS Small Business Server

Tags: , ,

I have installed CRM 4.0 on an SBS machine running SQL 2005 Worgroup SP2 with Exchange 2003 SP2. Everything seems to be working correctly but the e-mail router will at random decide to stop routing mail in the the queues. I have one queue set up sales@xyz and when it is working the mail is correctly removed from the crmsink mailbox I have set up and forwarded in to the queue. After a random interval this stops occuring.

This problem coccured on a previous installation on this same box. Due to this (And several other reasons) I decided to completely rebuild the server from scratch on Friday night inc a fresh copy of SBS 2003. This problem however has remained. It is therefore either something i did during installation or something that is the same between these two installs. I have no other 3rd party software installed yet.

The only way to get it going again is to stop and start the CRM E-Mail Router service. The mail then routes correctly again until the next occrance which can seems to be around 3-4 hours. When it stops there are no messages in the event log and the service is still running so outwardly it all looks perfect. It just doesn't route the mail.

Any help greatly appreciated.

GG Start Free Trial
[+][-]06.16.2008 at 05:37AM PDT, ID: 21792950

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 14-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08.21.2008 at 11:23AM PDT, ID: 22282653

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 14-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20081112-EE-VQP-43 / EE_QW_2_20070628