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06.19.2008 at 03:50AM PDT, ID: 23498308 | Points: 500
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Attachment Details

Unable to edit Email Entity

Asked by timpoynter in Microsoft Dynamics, CRM Software

Tags: , ,

Hi
we have MSCRM 4 running on Windows 2003 and SQL Server 2005, whenever we try to costomise certain enetities we have a problem. The Email entity is an example of this. The problem always occurs on the same entities and occurs everytime for every user on every machine. However we have successfully customised other entities.

The problem is you go into the Email entity to customise it and choose forms and views and then choose the Main Form to customise (note other email forms are ok) when you double click on the form to open it the screen appears as normal but in the bottom left hand corner it says Error on Page.  You can now not make any changes to the form (clicking add a section, etc does nothing) and when you close the form you get the Microsoft CRM has encountered an Error screen, do you want to send it to microsoft, etc I have attached the contents of this as a code snippet.

Thanks

TimStart Free Trial 
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Microsoft Dynamics CRM Error Report Contents
 
<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
	<Message>&#39;window.document.all&#40;...&#41;.style&#39; is null or not an object</Message>
	<Line>134</Line>
	<URL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</URL>
	<PageURL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</PageURL>
	<Function>down&#40;oTab, bForce&#41;</Function>
	<CallStack>
	  <Function>down&#40;oTab, bForce&#41;</Function>
	  <Function>load&#40;&#41;</Function>
	  <Function>function anonymous&#40;&#41;&#10;&#123;&#10;load&#40;&#41;&#10;&#125;</Function>
	</CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
	<BrowserUserAgent>Mozilla&#47;4.0 &#40;compatible&#59; MSIE 7.0&#59; Windows NT 5.1&#59; .NET CLR 2.0.50727&#59; .NET CLR 3.0.04506.30&#59; InfoPath.2&#41;</BrowserUserAgent>
	<BrowserLanguage>en-us</BrowserLanguage>
	<SystemLanguage>en-us</SystemLanguage>
	<UserLanguage>en-gb</UserLanguage>
	<ScreenResolution>1024x768</ScreenResolution>
	<ClientName>Web</ClientName>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>2057</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>2057</UserCulture>
    <OrgID>&#123;D6B750D9-4494-4229-B011-3B0DAF6D94E4&#125;</OrgID>
    <UserID>&#123;6C57AB1F-449F-DC11-91EC-001B789811D6&#125;</UserID>
    <CRMVersion>4.0.7333.3</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>
 
<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
	<Message>&#39;window.document.all&#40;...&#41;.style&#39; is null or not an object</Message>
	<Line>134</Line>
	<URL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</URL>
	<PageURL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</PageURL>
	<Function>down&#40;oTab, bForce&#41;</Function>
	<CallStack>
	  <Function>down&#40;oTab, bForce&#41;</Function>
	  <Function>load&#40;&#41;</Function>
	  <Function>function anonymous&#40;&#41;&#10;&#123;&#10;load&#40;&#41;&#10;&#125;</Function>
	</CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
	<BrowserUserAgent>Mozilla&#47;4.0 &#40;compatible&#59; MSIE 7.0&#59; Windows NT 5.1&#59; .NET CLR 2.0.50727&#59; .NET CLR 3.0.04506.30&#59; InfoPath.2&#41;</BrowserUserAgent>
	<BrowserLanguage>en-us</BrowserLanguage>
	<SystemLanguage>en-us</SystemLanguage>
	<UserLanguage>en-gb</UserLanguage>
	<ScreenResolution>1024x768</ScreenResolution>
	<ClientName>Web</ClientName>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>2057</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>2057</UserCulture>
    <OrgID>&#123;D6B750D9-4494-4229-B011-3B0DAF6D94E4&#125;</OrgID>
    <UserID>&#123;6C57AB1F-449F-DC11-91EC-001B789811D6&#125;</UserID>
    <CRMVersion>4.0.7333.3</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>
 
<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
	<Message>&#39;tabs.firstChild&#39; is null or not an object</Message>
	<Line>199</Line>
	<URL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</URL>
	<PageURL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</PageURL>
	<Function>window.onload&#40;&#41;</Function>
	<CallStack>
	  <Function>window.onload&#40;&#41;</Function>
	</CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
	<BrowserUserAgent>Mozilla&#47;4.0 &#40;compatible&#59; MSIE 7.0&#59; Windows NT 5.1&#59; .NET CLR 2.0.50727&#59; .NET CLR 3.0.04506.30&#59; InfoPath.2&#41;</BrowserUserAgent>
	<BrowserLanguage>en-us</BrowserLanguage>
	<SystemLanguage>en-us</SystemLanguage>
	<UserLanguage>en-gb</UserLanguage>
	<ScreenResolution>1024x768</ScreenResolution>
	<ClientName>Web</ClientName>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>2057</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>2057</UserCulture>
    <OrgID>&#123;D6B750D9-4494-4229-B011-3B0DAF6D94E4&#125;</OrgID>
    <UserID>&#123;6C57AB1F-449F-DC11-91EC-001B789811D6&#125;</UserID>
    <CRMVersion>4.0.7333.3</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>
 
<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
	<Message>&#39;tabs.children.length&#39; is null or not an object</Message>
	<Line>313</Line>
	<URL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</URL>
	<PageURL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</PageURL>
	<Function>GetTabName&#40;sTabId&#41;</Function>
	<CallStack>
	  <Function>GetTabName&#40;sTabId&#41;</Function>
	  <Function>GetCurrentTabName&#40;oActive&#41;</Function>
	  <Function>AddFields&#40;oActive&#41;</Function>
	  <Function>function anonymous&#40;&#41;&#10;&#123;&#10;AddFields&#40;_oActive&#41;&#59;&#10;&#125;</Function>
	</CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
	<BrowserUserAgent>Mozilla&#47;4.0 &#40;compatible&#59; MSIE 7.0&#59; Windows NT 5.1&#59; .NET CLR 2.0.50727&#59; .NET CLR 3.0.04506.30&#59; InfoPath.2&#41;</BrowserUserAgent>
	<BrowserLanguage>en-us</BrowserLanguage>
	<SystemLanguage>en-us</SystemLanguage>
	<UserLanguage>en-gb</UserLanguage>
	<ScreenResolution>1024x768</ScreenResolution>
	<ClientName>Web</ClientName>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>2057</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>2057</UserCulture>
    <OrgID>&#123;D6B750D9-4494-4229-B011-3B0DAF6D94E4&#125;</OrgID>
    <UserID>&#123;6C57AB1F-449F-DC11-91EC-001B789811D6&#125;</UserID>
    <CRMVersion>4.0.7333.3</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>
 
<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
	<Message>&#39;tabs.children.length&#39; is null or not an object</Message>
	<Line>313</Line>
	<URL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</URL>
	<PageURL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</PageURL>
	<Function>GetTabName&#40;sTabId&#41;</Function>
	<CallStack>
	  <Function>GetTabName&#40;sTabId&#41;</Function>
	  <Function>GetCurrentTabName&#40;oActive&#41;</Function>
	  <Function>AddSection&#40;oActive&#41;</Function>
	  <Function>function anonymous&#40;&#41;&#10;&#123;&#10;AddSection&#40;_oActive&#41;&#59;&#10;&#125;</Function>
	</CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
	<BrowserUserAgent>Mozilla&#47;4.0 &#40;compatible&#59; MSIE 7.0&#59; Windows NT 5.1&#59; .NET CLR 2.0.50727&#59; .NET CLR 3.0.04506.30&#59; InfoPath.2&#41;</BrowserUserAgent>
	<BrowserLanguage>en-us</BrowserLanguage>
	<SystemLanguage>en-us</SystemLanguage>
	<UserLanguage>en-gb</UserLanguage>
	<ScreenResolution>1024x768</ScreenResolution>
	<ClientName>Web</ClientName>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>2057</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>2057</UserCulture>
    <OrgID>&#123;D6B750D9-4494-4229-B011-3B0DAF6D94E4&#125;</OrgID>
    <UserID>&#123;6C57AB1F-449F-DC11-91EC-001B789811D6&#125;</UserID>
    <CRMVersion>4.0.7333.3</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>
 
<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
	<Message>&#39;tabs.children.length&#39; is null or not an object</Message>
	<Line>313</Line>
	<URL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</URL>
	<PageURL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</PageURL>
	<Function>GetTabName&#40;sTabId&#41;</Function>
	<CallStack>
	  <Function>GetTabName&#40;sTabId&#41;</Function>
	  <Function>GetCurrentTabName&#40;oActive&#41;</Function>
	  <Function>AddFields&#40;oActive&#41;</Function>
	  <Function>function anonymous&#40;&#41;&#10;&#123;&#10;AddFields&#40;_oActive&#41;&#59;&#10;&#125;</Function>
	</CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
	<BrowserUserAgent>Mozilla&#47;4.0 &#40;compatible&#59; MSIE 7.0&#59; Windows NT 5.1&#59; .NET CLR 2.0.50727&#59; .NET CLR 3.0.04506.30&#59; InfoPath.2&#41;</BrowserUserAgent>
	<BrowserLanguage>en-us</BrowserLanguage>
	<SystemLanguage>en-us</SystemLanguage>
	<UserLanguage>en-gb</UserLanguage>
	<ScreenResolution>1024x768</ScreenResolution>
	<ClientName>Web</ClientName>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>2057</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>2057</UserCulture>
    <OrgID>&#123;D6B750D9-4494-4229-B011-3B0DAF6D94E4&#125;</OrgID>
    <UserID>&#123;6C57AB1F-449F-DC11-91EC-001B789811D6&#125;</UserID>
    <CRMVersion>4.0.7333.3</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>
 
<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
	<Message>&#39;tabs.lastChild&#39; is null or not an object</Message>
	<Line>74</Line>
	<URL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</URL>
	<PageURL>/LarmerBrownConsulting&#47;tools&#47;formEditor&#47;formEditor.aspx&#63;formtype&#61;main&#38;objectTypeCode&#61;4202</PageURL>
	<Function>AddTabHtml&#40;oTabObj&#41;</Function>
	<CallStack>
	  <Function>AddTabHtml&#40;oTabObj&#41;</Function>
	  <Function>AddTab&#40;&#41;</Function>
	  <Function>function anonymous&#40;&#41;&#10;&#123;&#10;AddTab&#40;&#41;&#59;&#10;&#125;</Function>
	</CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
	<BrowserUserAgent>Mozilla&#47;4.0 &#40;compatible&#59; MSIE 7.0&#59; Windows NT 5.1&#59; .NET CLR 2.0.50727&#59; .NET CLR 3.0.04506.30&#59; InfoPath.2&#41;</BrowserUserAgent>
	<BrowserLanguage>en-us</BrowserLanguage>
	<SystemLanguage>en-us</SystemLanguage>
	<UserLanguage>en-gb</UserLanguage>
	<ScreenResolution>1024x768</ScreenResolution>
	<ClientName>Web</ClientName>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>2057</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>2057</UserCulture>
    <OrgID>&#123;D6B750D9-4494-4229-B011-3B0DAF6D94E4&#125;</OrgID>
    <UserID>&#123;6C57AB1F-449F-DC11-91EC-001B789811D6&#125;</UserID>
    <CRMVersion>4.0.7333.3</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>
[+][-]06.19.2008 at 01:53PM PDT, ID: 21826338

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[+][-]10.06.2008 at 07:53AM PDT, ID: 22650656

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