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08.12.2008 at 02:44AM PDT, ID: 23640585
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6.4

CRM 4.0 Email Router: Emails from internal AD adresses won´t show up in queue (from some users only)

Asked by Plastikboot in Microsoft Dynamics

Tags: , , ,

I use CRM 4.0 and the email router. We have a support queue which is running fine for external emails. But from most of our internal AD users the emails won´t show up. In the exchange email inbox all the mails are showing - it is just that some don´t appear in the queue.
So I gave the "not working" users the role of the "working" users - no success!
I tried to use everytime the outlook client - no success!
Emails directly sent from inside from outlook without client - no success.
ALL emails from the outside work!!
So where is my mistake??Start Free Trial
[+][-]08.13.2008 at 02:18AM PDT, ID: 22220161

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About this solution

Zone: Microsoft Dynamics
Tags: Microsoft, Dynamics CRM, 4.0, Email Router
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Solution Provided By: Plastikboot
Participating Experts: 0
Solution Grade: A
 
 
 
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