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09.09.2008 at 01:22PM PDT, ID: 23717095
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8.1

CRM Entity View Problems

Asked by rdracer58 in Microsoft Dynamics

Tags: , ,

In our Microsoft Dynamics CRM 4.0 system we have created a custom view for the "Contacts" entity. One of the users of our system who has user privileges at the organizational level can access contact records when they search for them in the system; however, whenever they select the view, no records display.

This appears to be a problem only for the user in question because other users in the system, myself included, can view records using the view. All permissions/user roles for the user in question appear to be fine, which is supported by the fact that they can access records when they search for them individually.

What can be done in either the CRM system or elsewhere to determine the cause of the problem and then fix it?Start Free Trial
[+][-]09.09.2008 at 10:07PM PDT, ID: 22435128

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[+][-]09.10.2008 at 06:12AM PDT, ID: 22437931

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[+][-]09.10.2008 at 12:49PM PDT, ID: 22442235

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[+][-]09.10.2008 at 01:18PM PDT, ID: 22442536

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[+][-]09.10.2008 at 01:24PM PDT, ID: 22442589

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[+][-]09.10.2008 at 01:26PM PDT, ID: 22442605

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[+][-]09.10.2008 at 01:30PM PDT, ID: 22442650

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[+][-]09.10.2008 at 01:33PM PDT, ID: 22442690

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[+][-]09.10.2008 at 01:41PM PDT, ID: 22442763

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About this solution

Zone: Microsoft Dynamics
Tags: Microsoft, CRM 4.0, 4.0
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Solution Provided By: Biffster007
Participating Experts: 1
Solution Grade: A
 
 
[+][-]09.17.2008 at 06:35AM PDT, ID: 22498350

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