[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

6.6

Unable to run reports from CRM

Asked by dj_relentless in Microsoft Dynamics

Tags: CRM SQL Reporting Services

Hi Guys
I've been struggling to get reports running on a crm system. Rollup 2 was applied recently but I'm not absolutely sure the reports were functioning prior to this.
I have seen the MS article that describes the tracelog error but I'm not going across a trust for domain queries and I'm not importing companies so I don't think it applies to me.

The configuration is a CRM server then behind that an sql server with reporting services, there is a provisioning server as well.

There are a few other CRM servers with reports functioning correctly with a similar setup in this environment but for the life of me I can't see where the problem lies.

I've been over and verified microsofts additional steps when SQL RS is install on a seperate server from CRM and it all fits. The crm IIS site runs as a service account and the reporting service iis runs as the network service.
From the user perspective they receive the error crm window in IE with the following

Reporting error
The report cannot be displayed

From the CRM servers event log.
Web service request SetDataSourceCredentials to Report Server http://server.domain/ReportServer failed with SoapException. Error: An error has occurred during report processing. (rsProcessingAborted)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 1/05/2009 8:52:43 a.m.
Event time (UTC): 30/04/2009 8:52:43 p.m.
Event ID: 34f16dca62ca417a83a702819f5d7de0
Event sequence: 11895
Event occurrence: 18
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/1/ROOT-1-128855114073071492
    Trust level: Full
    Application Virtual Path: /
    Application Path: c:\inetpub\wwwroot\
    Machine name: SERVER
 
Process information:
    Process ID: 3220
    Process name: w3wp.exe
    Account name: DOMAIN\SERVICEACCOUNT
 
Exception information:
    Exception type: CrmReportingException
    Exception message: An error has occurred during report processing. (rsProcessingAborted)
 
Request information:
    Request URL: http://EXTERNALURL/CRMReports/rsviewer/reportviewer.aspx
    Request path: /CRMReports/rsviewer/reportviewer.aspx
    User host address: HOSTIP
    User: {9693860f-c118-de11-9982-005056973caf}
    Is authenticated: True
    Authentication Type: CrmPostAuthentication
    Thread account name: DOMAIN\SERVICEACCOUNT
 
Thread information:
    Thread ID: 1
    Thread account name: DOMAIN\SERVICEACCOUNT
    Is impersonating: False
    Stack trace:    at Microsoft.Crm.Web.Reporting.SrsReportViewer.SetExecutionCredentials(ServerReport report)
   at Microsoft.Crm.Web.Reporting.SrsReportViewer.ConfigurePage()
   at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 
 
Custom event details:

For more information, see Help and Support Center at


From the Reporting Services tracelog

w3wp!processing!5!4/30/2009-20:09:29:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'., ;
 Info: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'. ---> System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server.

   at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.get_AdsObject()
   at System.DirectoryServices.PropertyValueCollection.PopulateList()
   at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
   at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
   at Microsoft.Crm.BusinessEntities.SecurityUtils.GetSidFromAD(Guid objectGuid)
   at Microsoft.Crm.Reporting.DataConnector.SrsExtConnection.ValidateCaller(Guid systemUserId, Guid organizationId)
   at Microsoft.Crm.Reporting.DataConnector.SrsExtConnection.Microsoft.ReportingServices.DataProcessing.IDbConnection.Open()
   at Microsoft.ReportingServices.ReportProcessing.ReportProcessing.ReportRuntimeDataSourceNode.OpenConnection(DataSource dataSourceObj, ReportProcessingContext pc)
   --- End of inner exception stack trace ---
w3wp!processing!5!4/30/2009-20:09:29:: e ERROR: Data source 'CRM': An error has occurred. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'. --->8:18 p.m. 30/04/2009.

w3wp!processing!5!4/30/2009-20:09:29:: e ERROR: An exception has occurred in data source 'CRM'. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'. ---> System.DirectoryServices.DirectoryServicesCOMException: There is no such object on the server.

w3wp!processing!5!4/30/2009-20:09:29:: i INFO: Merge abort handler called. Aborting data sources ...
w3wp!processing!5!4/30/2009-20:09:29:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during report processing., ;
 Info: Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during report processing. ---> Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'. ---> System.DirectoryServices.DirectoryServicesCOMException: There is no such object on the server.
[+][-]04/30/09 02:14 PM, ID: 24274496Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]04/30/09 02:27 PM, ID: 24274608Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04/30/09 03:34 PM, ID: 24275027Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]04/30/09 04:01 PM, ID: 24275185Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/01/09 06:25 AM, ID: 24278980Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/01/09 06:57 AM, ID: 24279379Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/01/09 08:05 AM, ID: 24280107Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/01/09 08:35 AM, ID: 24280468Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/02/09 05:20 PM, ID: 24288192Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/02/09 05:27 PM, ID: 24288210Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/02/09 08:17 PM, ID: 24288552Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/02/09 09:16 PM, ID: 24288660Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/10/09 10:31 PM, ID: 24351664Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zone: Microsoft Dynamics
Tags: CRM SQL Reporting Services
Sign Up Now!
Solution Provided By: dj_relentless
Participating Experts: 4
Solution Grade: A
 
 
Loading Advertisement...
20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625