It looks like an SSL issue. check this kb article http://support.microsoft.c
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Dynamics CRM User on new PC can't access certain functions
Dynamics CRM 4.0 (accessed using https:// (secure) over the internet)
IE 7.0
I have a user who has been using CRM for two months with no problems. A few days ago he moved to a new workstation with a different PC. He can login to CRM, but certain areas/functions throw errors. I tried logging into his PC with my credentials and experienced the same errors, but everything works fine on my own desktop.
Problems he's experiencing:
- Can't run reports.
- Can't open PDF attachments (stored in Notes). The error here is "internet explorer cannot download download.aspx" " Internet explorer was not able to open this site".
- Cannot save data when entered into UI forms. No error, just doesn't save.
One other thing to note: we run a SharePoint site on the same https:// domain and he has problems opening documents from the libraries also.
Two things I tried that haven't helped:
1. Clear his browser cache
2. Add the site to the trusted sites list
Thanks for any help anyone can provide. I've spent hours trying to troubleshoot this.
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by: jd_wightPosted on 2009-11-04 at 13:56:59ID: 25744413
Can you check and see if the "Do No Save Encrypted Pages to Disk" option is checked in IE Options, Advanced Tab, Security section? Attached screen shot shows the location. If it is checked, try unchecking it, close IE, and then try CRM again. If it still doesn't work, check and make sure the option stayed unchecked.
Similar issue, that doesn't have the solution defined. My guess is that GP was enabling this setting, and that is what the user changed to fix the problem:
http://www.experts-exchang
IE security option for saving encrypted pages