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7.7

MSN Money is not working on multiple computers

Asked by StabilDrill in Microsoft Money, Windows XP Operating System, Microsoft Applications

Tags: Microsoft, Money, MSN Money

My boss uses MSN Money to keep track of his investments on more than one computer ideally.  Up until about 3 weeks ago, he was using it on his work, home, and notebook computers..  I am currently in the process of replacing his home PC with a brand new computer and setting up MSN Money on the new machine.

Currently, only his work PC are displaying his account correctly.  When I log into his MSN account on any other computer it pulls up a generic list of stocks, but not his.

I tried restoring the data file with a backup from his functional working computer and I get an error stating that the email address and password used to secure the backup file are not the same used to log into the account.  But in fact, they are.

I am dumbfoudned.  I was under the impression that the Passport account stores his information so that he is able to log into multiple PC's and receive the same stock list.  Is this not the case?  If so, please oh please help me set it up that way.

Thank a bunch!

Marc Spears
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About this solution

Zones: Microsoft Money, Windows XP Operating System, Microsoft Applications
Tags: Microsoft, Money, MSN Money
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Solution Provided By: BillDL
Participating Experts: 3
Solution Grade: B
 
[+][-]03/31/08 06:21 AM, ID: 21245031Author Comment

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