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09.28.2007 at 12:42PM PDT, ID: 22860383
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9.0

Powerpoint crashes when I close it.

Asked by dscits in Microsoft Powerpoint Presentation Software, Windows Vista, Windows Tablet

Tags: , , , ,

I'm working on a tablet laptop (IBM Thinkpad) running Vista Basic. Office 2007 Pro is installed.
When I close PowerPoint the first time, it gives me some kind of error message saying that PowerPoint needs to restart. It then restarts PowerPoint.
Whenever I close PowerPoint after that, windows gives me an error message saying:
"Microsoft Office PowerPoint has stopped working"
"A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Event log says:
Application error ID: 1000
"Faulting application POWERPNT.EXE, version 12.0.4518.1014, time stamp 0x45428035, faulting module mso.dll, version 12.0.6017.5000, time stamp 0x461db01f, exception code 0xc0000005, fault offset 0x0036e70c, process id 0x510, application start time 0x01c80201d5f05760."

This only happens on PowerPoint, non of the other Office programs have this behavior.
I have already attempted to run a repair on Office 2007, but this did not help.
I have all the Microsoft updates at this point, and have restarted many times.
According to the logs, this has been happening since 9/26/07
Any ideas, other than wait for Microsoft to get off their duffs and fix this?Start Free Trial
[+][-]09.28.2007 at 01:38PM PDT, ID: 19981606

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About this solution

Zones: Microsoft Powerpoint Presentation Software, Windows Vista, Windows Tablet
Tags: powerpoint, 2007, office, close, crashes
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Solution Provided By: GlennaShaw
Participating Experts: 6
Solution Grade: B
 
 
[+][-]10.03.2007 at 02:41PM PDT, ID: 20010291

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