Question

Visio files not opening in Internet Explorer v8.0

Asked by: jindalee

Hi,

I have multiple PC's in my network with Internet Explorer v8.0 and visio viewer 2003 installed. When you double click on a Visio document it tries to open them in IE. The following message is displayed

"To Help protect your security, Internet Explorer has restricted this webpage from running scripts or ActiveX controls that could access your computer. Click here for options" from which you can right click and select "allow blocked content"

Instead of the Visio file opening you are displayed with a red X in the top left corner of the window. I have looked at lowering all settings for Trusted Zones/Intranet Zones but to no avail. I have also double checked that the *.vsd file extension is recognised as a Visio file in 'Folder Options' and is set to open with Internet Explorer.

With the full Version of Visio installed files open correctly. Help Please!!!!

Cheers
Jeff

 

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Asked On
2009-10-18 at 23:42:06ID24822711
Tags

Visio Viewer

,

2003

,

Internet Explorer 8

,

Active X

Topics

Microsoft Visio

,

Internet Explorer Web Browser

Participating Experts
3
Points
500
Comments
6

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Answers

 

by: premglitzPosted on 2009-10-19 at 00:12:32ID: 25603060

Hi,
Goto Internet Option in IE
Select Security Tab --> Select Internet -> Custom settiing --> Enable all the ActiveX in the option
Select Local Intranet -> Custom settiing --> Enable all the ActiveX in the option

It will work since i faced the same issue before and fixed by this option.

 

by: jindaleePosted on 2009-10-19 at 16:40:13ID: 25609900

Hello,

I have changed all security settings under the Active X heading in the Internet Zone to enable. From this Local Intranet appears to have inherited the settings. Is this what you mean?

Still no joy on the opening Visio files with IE, it is now prompting me "Your Current security settings put your computer at risk. Click here to Change your Security Settings..."

Jeff

 

by: jindaleePosted on 2009-10-19 at 17:05:44ID: 25610007

The same problem occurs when trying to open a visio file and you have IE 7 installed!

 

by: ctgiantPosted on 2009-10-27 at 06:55:45ID: 25672425

I had the same problem while attempting to load visio files after the latest round of windows updates.  The solution that I found was to uninstall the update "Cumulative Security Update for ActiveX Killbits for  Windows 'Your Version of Windows Here' (KB973525)"  

The link to to the update is here:  http://go.microsoft.com/fwlink/?LinkId=158202 .  It appears that Microsoft Messed up and put the Visio Viewer's CLSID in the kill list.  

Once uninstalled,  try running visio viewer again.  If that does not work, uninstall and then reinstall the viewer and it should work.

 

by: jindaleePosted on 2009-11-02 at 15:05:25ID: 31642781

I ended up starting from scratch re-installing the OS, Windows updates 1 by 1 and all the applications from the SOE until it worked. What is described above is what I believe was the cause of my problem.

Cheers
Jeff

 

by: obsidimanPosted on 2009-11-25 at 04:29:48ID: 25906417

I had exactly the same issue, and removing the security update above worked just fine.  An excellent solution ctgiant!

20120131-EE-VQP-002

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