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6.0

Exchange 2K3, Outlook 2K3. Out of the blue - "Unable to open your default email folders. You must connect to your Microsoft Exchange server computer with the current profile.......

Asked by Mustangz in Microsoft Applications, Exchange Email Server, Outlook Groupware Software

Tags: you, connect, open, must, exchange

As the title of the Question states... out of the blue there is a user that is getting the following message when trying to open Outlook:

"Unable to open your default email folders. You must connect to your Microsoft Exchange server computer with the current profile before you can synchronize your folders with your offline folder file."

We are using Exchange 2003 on Server 2003, and Outlook 2003 on XP Pro for the clients. We use Cached mode at the client. I have a brand new PC in my office that I am testing his account on now, and I get the same error message. I remove the profile, do an "outlook /resetfolers", create a new pofile in cached mode or in standard mode and get the same error message. I've gone through and searched all veriations of this error message here on EE, and none of the conversations/answers helped me out.. still no fix.

I have verified all permissions and settings on his account in ADUC, and everything is as it should be. I am very confused.

I can attach to his mailbox with my login/account and it opens just fine, so his mailbox isn't corrupt. Again, I've tested this on a brand new PC, so it isn't client based either. I am lost.

Someone PLEASE help me out...

View the Solution FREE for 30 Days

20091118-EE-VQP-93

Exchange 2K3, Outlook 2K3. Out of the blue - "Unable to open your default email folders. You must connect to your Microsoft Exchange server computer with the current profile.......

Asked by Mustangz in Microsoft Applications, Exchange Email Server, Outlook Groupware Software

Tags: you, connect, open, must, exchange

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