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05.07.2008 at 04:02PM PDT, ID: 23384578 | Points: 500
[x]
Attachment Details
EMC, Retrospect, 7.5.508 Open File error -1017, MS event error VSS 5013 % 12302
Tags: EMC, Retrospect, 7.5.508
Tried all the suggestions on MS site and other expert forums including this one and none works.
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Question Stats
Zone: Microsoft
Question Asked By: khbrown
Question Asked On: 05.07.2008
Participating Experts: 2
Points: 500
Views: 0
Translate:
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05.08.2008 at 04:45PM PDT, ID: 21529437

Rank: Master

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05.09.2008 at 12:00AM PDT, ID: 21530823

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05.09.2008 at 03:25AM PDT, ID: 21531490

Rank: Genius

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05.09.2008 at 08:16AM PDT, ID: 21533708

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05.08.2008 at 04:45PM PDT, ID: 21529437

Rank: Master

umm... so brief question. :-)

can you please post the full description of the system event? you may simply click the COPY button at the Event Properties window of Event Viewer, and PASTE it here.

thanks,
bbao
 
05.09.2008 at 12:00AM PDT, ID: 21530823
Event Type:      Error
Event Source:      VSS
Event Category:      None
Event ID:      5013
Date:            5/5/2008
Time:            6:49:22 PM
User:            N/A
Computer:      HUANGDI
Description:
Volume Shadow Copy Service error: Shadow Copy writer ContentIndexingService called routine RegQueryValueExW which failed with status 0x80070002 (converted to 0x800423f4).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 53 48 43 4f 4d 4e 43   WSHCOMNC
0008: 32 32 39 32 00 00 00 00   2292....
0010: 57 53 48 43 49 43 00 00   WSHCIC..
0018: 32 38 37 00 00 00 00 00   287.....

Event Type:      Error
Event Source:      VSS
Event Category:      None
Event ID:      12302
Date:            5/5/2008
Time:            6:49:22 PM
User:            N/A
Computer:      HUANGDI
Description:
Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers.  Please check to see that the Event Service and Volume Shadow Copy Service are operating properly.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 55 45 43 58 4d 4c 43   BUECXMLC
0008: 33 36 33 37 00 00 00 00   3637....
0010: 42 55 45 43 58 4d 4c 43   BUECXMLC
0018: 33 36 30 37 00 00 00 00   3607....
 
05.09.2008 at 03:25AM PDT, ID: 21531490

Rank: Genius

What have you tried is the question, can we offer anything new,
starting with the first if you can fix this may fix the others
You receive a "Volume Shadow Copy Service" error message and event 5013 or event 12302 is logged when you use the Backup feature in Windows XP or in Windows XP Tablet PC Edition 2005
http://support.microsoft.com/kb/907574

 
05.09.2008 at 08:16AM PDT, ID: 21533708
I have tried reinstalling  COM+ and I have tried regsvr32 ole32.dll. There othe solutions provided the were 20 or steps which ended with the discriotion of why it didn'work, so I skipped those.
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628