Question

Mutliple Email accounts in Outlook 2002

Asked by: ginovino

I use MS Outlook XP 2002. My email provider is currently Verizon.net for the majority of my mail needs both sending and receiving. They use a POP/SMTP format with POP@ 110 and SMTP @25.

My former email provider was Optonline.net (Cablevision in NY). They too had the same POP & SMTP settings.

My question is why do I continue to receive email from the Optonline.net account? I canceled my contract with them almost a year ago. Shouldn't mail sent to that old address be returned "undeliverable"?

I realize I failed to contact those folks which only have my old email address and tried my best to advise them of the change, but I must have missed many.

Actually I don't want to give up this old email address if I can keep it and ween the senders to my newer address. I thought once you canceled your account all of your email using that address ceases.

The only annoying issue is that when Outlook goes out to seek new incoming email or sends email out, I get an error/task message saying the Optonline outgoing server is unable to connect (0X080042109). I just close it until the next time it pops up. Will this condition create some sort buildup of error messages which could lock up Outlook causing me to have to do a "in Place" repair of Outlook????

Can anyone explain what's going on?

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-04-30 at 08:47:21ID24369548
Tags

Microsoft Outlook 2003

Topics

Microsoft Applications

,

Microsoft Operating Systems

,

Outlook Groupware Software

Participating Experts
1
Points
250
Comments
6

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. importing former contact lists and old e-mail in outlook expr…
    Hi Experts, Recently our domain name has changed, along with this several people in our organization cannot access their former e-mails, and especially their contact lists in outlook express 6. The old profiles still exist in XP pro( I can see them when I log on locally as...
  2. unwanted undelivered e-mail
    Let's say domain name is "aaa.com" e-mail server - exchange 2003 enterprise edition my server is getting massive returned e-mail which the sender is jay@aaa.com from somewhere. We have jaz@aaa.com in an active direrctory, but jay@aaa.com. This is what is happeni...
  3. Former Employee account
    I have a former employee who I need to gain access to his email account for some upcoming meetings this person had with clients. I tried to change his password in Active Directory and I could login fine, and I could open Outlook fine but when I tried to open his folders I gt ...
  4. Emails to Yahoo Groups being delayed/undelivered
    Hey All, No one in our domain is able to send E-mail to *@yahoogroups.com. The E-mails are being delayed and then ultimately undelivered. Please help!
  5. undelivered email
    Hi Everybody i recently install a new server with windows 2003 advanced server well i'm using the smtp server from the win2003 to send some email i install a dns server to make more quick some things internals but my problem is i'm receiving some emails back i dunno why for e...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: war1Posted on 2009-04-30 at 08:54:03ID: 24271329

Hello ginovino,

Optonline may have forgot to turn off incoming mail to you but seem to have turned off sending.  Use this glitch to inform older users of your address change.

As to send error, in Optonline account settings, remove the send settings, or set it to Verizon send settings.  This should disable the send error.

Hope this helps!
war1

 

by: ginovinoPosted on 2009-04-30 at 12:10:01ID: 24273357

I already have Verizon.net as the default send / receive settings. However, Optonline.net continues to search for outgoing mail when none exists under that ISP or in my Email settings. That is likely why I'm getting the send errors ( they are just more annoying than anything else).

I just want to make sure that it won't affect any Outlook settings invisibly.

 

by: war1Posted on 2009-04-30 at 12:18:56ID: 24273437

You can turn off the Send/Receive from Optonline by deleting the account in Outlook, or disabling that account in Tools > Options > Mail Setup General tab > Send/Receive button. Delete Optonline account in the Group to send.

 

by: ginovinoPosted on 2009-04-30 at 12:40:41ID: 24273629

So If I leave it alone, I will continue to get send errors.I think I will see who continues to use my old email account and advise them to change over to my new one.

You did not address any potential to corrupt Outlook files in any way.

 

by: war1Posted on 2009-04-30 at 12:52:21ID: 24273746

The error will not corrupt Outlook.

 

by: ginovinoPosted on 2009-04-30 at 19:16:40ID: 31576486

Thanks for your immediate response. In the interim, I will keep the old email address active in Outlook and deal with the error messages for the short term and then advise senders of my new email address.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...