Question

Move virtual machine fails with "Error 2927"

Asked by: Wings1

While attempting to move a Virtual Machine from Hyper-V Server 2008 R2 (1) to Hyper-V Server 2008 R2 (2) using System Center Virtual Machine Manager R2 I receive a failure error 2927 "A hardware Management error has occurred trying to contact server..." With Recommended Actions "Check that WinRM is installed and running on server..." I have confirmed that the WinRM service is installed and running on the Hyper-V server. Any ideas?

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Asked On
2009-11-06 at 15:39:31ID24879645
Tags

System Center Virtual Machine Manager

,

Hyper-V Server

Topics

Hyper-V

,

SCVMM

Participating Experts
2
Points
0
Comments
5

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Answers

 

by: B-BytePosted on 2009-11-06 at 17:04:05ID: 25764454

To resolve this issue:

1.       Use Registry Editor on the SCVMM 2008 Host and locate [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft System Center Virtual Machine Manager Server\Settings]
2.       Add a DWORD Value named IndigoSendTimeout
3.       Set this value to decimal 299  
4.       Restart the VMM service (net stop vmmservice & net start vmmservice)

Let us know if it works.

 

by: Wings1Posted on 2009-11-09 at 11:20:57ID: 25779044

I followed your suggestion and added the DWORD entry in the registry. Unfortunately the results remained the same. Any other ideas?

 

by: hhaywood000Posted on 2009-12-14 at 08:14:54ID: 26045642

Are both machines on the same subnet? if routers are in the way this can cause issues.

 

by: Wings1Posted on 2009-12-14 at 08:34:28ID: 26045816

Regrettably, they are on the same subnet.  I have used a workaround of doing an Export/Import to accomplish the task.  Not quite as elegant, but at least it works!

20120131-EE-VQP-002

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