Question

DTS Problems - Error opening datafile: The system detected a possible attempt to compromise security.

Asked by: TheKyle

One of my clients has a scheduled job that runs a DTS package every day.  Recently the job began failing.  I set up error logging on the DTS package, and have included the error below.

I have tried running the DTS package manually, and it worked fine.  I also manually started the SQL job, and it ran fine.  It only fails when the job runs automatically at it's scheduled time.  

The DTS package exports a file to a folder on a mapped network drive.  The connectivity between the local computer and the mapped network drive seems to by fine.

Around the same time that this started failing the in-house IT guy said that he removed some old/unused users from the network.  I noticed that one of those users was the owner of the DTS package and the SQL job.  I tried changing the owner to an admin user that I knew existed, but it still failed.  I also tried giving the "everyone" group full control permissions on the export folder.

Here's the error message recorded in the DTS log file...  Any help would be greatly appreciated. Thanks!

****************************************************************************************************
The execution of the following DTS Package succeeded:

Package Name: DataQuickExport
Package Description: Compile and EMail DataQuick Request
Package ID: XXXXXX
Package Version: XXXXXX
Package Execution Lineage: XXXXXX
Executed On: XXXXXX
Executed By: XXXXXX
Execution Started: 8/14/2008 2:16:00 PM
Execution Completed: 8/14/2008 2:16:13 PM
Total Execution Time: 13.047 seconds

Package Steps execution information:


Step 'DTSStep_DTSDataPumpTask_1' failed

Step Error Source: Microsoft Data Transformation Services Flat File Rowset Provider
Step Error Description:Error opening datafile: The system detected a possible attempt to compromise security. Please ensure that you can contact the server that authenticated you.

Step Error code: 80004005
Step Error Help File:DTSFFile.hlp
Step Error Help Context ID:0

Step Execution Started: 8/14/2008 2:16:00 PM
Step Execution Completed: 8/14/2008 2:16:13 PM
Total Step Execution Time: 13.047 seconds
Progress count in Step: 0

Step 'DTSStep_DTSSendMailTask_1' was not executed

Step 'DTSStep_DTSActiveScriptTask_1' was not executed
****************************************************************************************************

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Asked On
2008-08-14 at 15:09:45ID23649910
Tags

SQL Server 2000

,

DTS Package

,

Jobs

,

Security

,

Export

Topics

MS SQL DTS

,

MS SQL Server

,

MS Forefront-ISA

Participating Experts
2
Points
500
Comments
15

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Answers

 

by: zwseemmPosted on 2008-08-14 at 15:34:10ID: 22234886

Make sure the job start\s with a domain account and not a local account.

 

by: TheKylePosted on 2008-08-14 at 15:41:08ID: 22234910

I assume you're talking about the "owner" of the job, right?  If so, then I did give it a domain account.

"DOMAIN/USER"

Thanks!

 

by: zwseemmPosted on 2008-08-14 at 15:43:12ID: 22234923

I believe the sql agent controls the access on jobs. See what account the sql agent is using.

 

by: TheKylePosted on 2008-08-14 at 15:45:35ID: 22234933

How do I find out what account the SQL Agent is using in SQL Server 2000?

 

by: TheKylePosted on 2008-08-14 at 15:48:13ID: 22234948

Nevermind, I found it... testing again.

BRB

 

by: TheKylePosted on 2008-08-14 at 15:54:47ID: 22234966

Nope, didn't work.  :(

I checked the SQL Agent user, and then made sure that user had full control for the export folder.  Then I ran the job again, and got the same error as above.

Any other ideas?

Thanks!

 

by: acperkinsPosted on 2008-08-14 at 18:34:36ID: 22235480

The problem is the SQL Server Agent service start up account.  It does not have access to the all the resources it needs.  If the account is a domain account that has the correct permissions than more than likely you are using mapped drives which it cannot use.

 

by: TheKylePosted on 2008-08-14 at 18:48:56ID: 22235514

"The DTS package exports a file to a folder on a mapped network drive."

I was actually wrong when I said that it wrote to a mapped network drive.  It's NOT using a mapped drive.  It's actually using a path like this:

\\COMPUTERNAME\folder\folder\file.txt

Is that ok to use?

Also, something else to keep in mind... this DTS package has been working for several years.  There have been no changes to the package, and it just stopped working earlier this week.

 

by: zwseemmPosted on 2008-08-15 at 09:16:35ID: 22239457

Yes that is ok. When you said you checked the sql agent account did you have to change it? If you did change it did you restart the agent.

 

by: TheKylePosted on 2008-08-15 at 09:20:40ID: 22239497

No, I didn't have to change the user.  I just looked at which user was already being used, and then gave that user permissions to write to the folder.

I'll try restarting the agent anyway just to see if that helps anything.

Any other ideas?

Thanks!

 

by: TheKylePosted on 2008-08-15 at 09:26:40ID: 22239549

Restarting the agent didn't work.  :(

 

by: TheKylePosted on 2008-08-19 at 07:50:58ID: 22260330

We finally got it to work.  It turned out that there was already a user logged into that machine, and when the SQL Agent tried to log in as a different user to run the job, the server wouldn't allow it.  

So, we just set the SQL Agent to use the same user that was already logged in, and everything worked fine after that.

Thanks for your help!

 

by: acperkinsPosted on 2008-08-19 at 08:25:39ID: 22260657

>>when the SQL Agent tried to log in as a different user to run the job, the server wouldn't allow it.  <<
I am afraid this does not make a lot of sense.  The SQL Server Agent runs as a Windows service, it does not "log in".

But whatever works for you ...

 

by: TheKylePosted on 2008-08-19 at 08:30:36ID: 22260714

If someone has a better explanation, then I'd love to hear it.  

I just know that the logged in user was different than the SQL agent user, and when we changed the SQL agent user to be the same as the logged in user, everything started working again.

It was actually one of our techs that fixed it, so I just gave the explanation that he gave me.

 

by: acperkinsPosted on 2008-08-19 at 15:02:14ID: 22264309

>>I just know that the logged in user was different than the SQL agent user, and when we changed the SQL agent user to be the same as the logged in user, everything started working again.<<
You have answered your own question:  The original SQL Server Agent service startup account did not have the correct permissions to all the reources it needed.  When you changed the account to one that did (as we have been telling you from the start) all was well.

20120131-EE-VQP-002

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