Question

Error 22022 when test emai on Sql Server Agent Operator

Asked by: Edwin_C

Hi experts

I got the following error when I tested emailing to the operator in Sql Server Agent.

"Error 22022 : SQLServerAgent Error. The SQLServerAgent mail session is
not running; check the mail profile and/or the SQLServerAgent service
startup account in the SQLServerAgent properties dialog."

However, if I stopped and then started the SQL Server Agent again, I can send email to the operator successfully.  The problem happened again when the server is restarted.

Here are some checks on my server.
- Running SQL2000 on SBS2003 (WIN2003).  Outlook client 2003.
- Mail profile is using Exchange 2003, not POP3
- Mail Profile test in Sql Server Agent is alway OK even though I cannot send email to operator.
- SQL Server Agent service startup account = SQL server service startup account = mail profile mail box AD account
- SQL server agent is set to start automatically with Sql Server (which is not the default setting.  I don't understand why?)

Have you came acrossed situation like this?

Edwin

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Asked On
2005-11-10 at 19:01:35ID21627245
Tags

error

,

22022

,

sql

Topic

MS SQL Server

Participating Experts
2
Points
0
Comments
6

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Answers

 

by: TommyTupaPosted on 2005-11-11 at 06:21:04ID: 15273605

I had a similar problem which became solved with the install of sp3a and a reboot.  Is this installed on your server?

 

by: Edwin_CPosted on 2005-11-11 at 17:19:25ID: 15278298

Hi Tommy
I have SP4 installed.  Thanks for your advice anyways.
Edwin

 

by: Edwin_CPosted on 2005-11-14 at 18:35:14ID: 15292837

If the cause of the problem is unknown, I can restart the SQLAgent Service everytime after rebooting the server as workaround.  How can I do that automatically?

 

by: Edwin_CPosted on 2005-11-22 at 21:14:21ID: 15347970

After consulting MS support, it appeared (not proved) that the problem was caused by having the SqlServerAgent service started too early when Exchange service is not yet ready for providing the mail profile information.  Anyway I used the following work around to add dependency to the SqlServerAgent service to delay its start after Exchange.  Then the problem did not appear again.

1. Run regedit
2. local the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SQLSERVERAGENT
3. Edit DependOnService and add MSExchangeIS

Edwin

 

by: moduloPosted on 2005-11-27 at 05:42:19ID: 15368085

Closed, 500 points refunded.

modulo
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