Question

SQL Mail not working properly

Asked by: dontelimpike

I have a SQL 2000 Server that is sending an email for a sucessfull backup job. I have also set it to send an email  when the integrity check jobs succeeds but it does not send.  I have also set a report to be sent from the database maintenance plan (reporting tab) but it does not send.
Please advise

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-10-22 at 09:22:26ID24835140
Topics

MS SQL Server

,

Outlook Groupware Software

Participating Experts
2
Points
500
Comments
9

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. SQL Server 2005 Maintenance routines
    This is the first time I have set up a maintenance routine in SQL server and have a few basic questions. Firstly, is there a microsoft best practice paper out there on Maintenance routines? Secondly, If I am doing a weekly maintenance routine because the database is <3GB ...
  2. SQL Maintenance and Backup
    I have a SQL 2005 SP2, running a single database for an online ticketing system that my department uses. I am a complete newbie when it comes to SQL and had some questions concerning maintenance and backups. Setting this system up has pretty much been a trial by fire. Backup...
  3. sql 2005, creating a maintenance plan to backup and tr…
    Hello, I have a database that I need to add a maintenance plan to for both a backup and a transaction log truncation. I know how to create a maintenance plan for a full backup on the database and the transaction log but the truncating the transaction log is the part I'm lost...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: martenrunePosted on 2009-10-22 at 09:41:48ID: 25636175

This will get you started:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_22605236.html

If you want a workaround without outlook client, look at:
http://www.karaszi.com/SQLServer/info_no_mapi.asp

I have used Karaszi's solution with great success. But it's not supported by Microsoft. Then again, neither is SQL 2000.

/Marten

 

by: TAB8Posted on 2009-10-26 at 17:04:06ID: 25668224

Flag SQL Mail ...  use SMPT Mail

http://www.sqldev.net/xp/xpsmtp.htm

remember to enable smpt mail relay for you SQL Server within exchange ...

 

by: martenrunePosted on 2009-10-26 at 18:07:53ID: 25668487

 

by: dontelimpikePosted on 2009-10-27 at 02:38:30ID: 25670488

Thanks for the links, there looks like some interesting ways of getting SQM Mail to do exactly what is needed.  This does not, however, answer the question of why it is sending an email for a backup but not for a db maintenance plan report

 

by: martenrunePosted on 2009-10-27 at 03:27:18ID: 25670733

Well SQL 2000 is not supported anymore. If it's on a supported platform, some OS updates with security implications may very well mess things up for you. To help we need SQL with SP and build, OS with SP and build (and language if not EN/US), and what version of outlook (or other mime client), build sp language, that is being used.

My recommendation is to set up the alternative solution, just a simple registration and grant within SQL. It will not kill your other mail chain, but if this works. Then I would prefere it over a MIME client.

Come back with info so we may help

/Marten

 

by: dontelimpikePosted on 2009-10-27 at 04:51:16ID: 25671272

Thanks Martin/TAB8,
I see what you are saying.  I hope that the windows service packs have not broken SQL Mail as it might be tricky getting the service packs out again.  I would rather not have to do to much work on the SQL Server regarding mail as the server is due to be replaced in the not to distant future.  I have got a lot of info ouof SQL Query Analyser but no more than the version for Outlook. Hope is enough...

Outlook info
Outlook 2000
SP3 (9.0.0.6627)

SQL Server info
SELECT SERVERPROPERTY('ProductLevel')
Microsoft SQL Server  2000 - 8.00.760 (Intel X86)   Dec 17 2002 14:22:05   Copyright (c) 1988-2003 Microsoft Corporation  Standard Edition on Windows NT 5.0 (Build 2195: Service Pack 4)

SERVERPROPERTY('ProductLevel')
SP3

sp_server_info
1      DBMS_NAME      Microsoft SQL Server
2      DBMS_VER      Microsoft SQL Server  2000 - 8.00.534 (Intel X86)   Nov 19 2001 13:23:50   Copyright (c) 1988-2000 Microsoft Corporation  Standard Edition on Windows NT 5.0 (Build 2195: Service Pack 3)
10      OWNER_TERM      owner
11      TABLE_TERM      table
12      MAX_OWNER_NAME_LENGTH      128
13      TABLE_LENGTH      128
14      MAX_QUAL_LENGTH      128
15      COLUMN_LENGTH      128
16      IDENTIFIER_CASE      MIXED
17      TX_ISOLATION      2
18      COLLATION_SEQ      charset=iso_1 collation=Latin1_General_CI_AS
19      SAVEPOINT_SUPPORT      Y
20      MULTI_RESULT_SETS      Y
22      ACCESSIBLE_TABLES      Y
100      USERID_LENGTH      128
101      QUALIFIER_TERM      database
102      NAMED_TRANSACTIONS      Y
103      SPROC_AS_LANGUAGE      Y
104      ACCESSIBLE_SPROC      Y
105      MAX_INDEX_COLS      16
106      RENAME_TABLE      Y
107      RENAME_COLUMN      Y
108      DROP_COLUMN      Y
109      INCREASE_COLUMN_LENGTH      Y
110      DDL_IN_TRANSACTION      Y
111      DESCENDING_INDEXES      Y
112      SP_RENAME      Y
113      REMOTE_SPROC      Y
500      SYS_SPROC_VERSION      8.00.375

master..xp_msver
1      ProductName      NULL      Microsoft SQL Server
2      ProductVersion      524288      8.00.760
3      Language      1033      English (United States)
4      Platform      NULL      NT INTEL X86
5      Comments      NULL      NT INTEL X86
6      CompanyName      NULL      Microsoft Corporation
7      FileDescription      NULL      SQL Server Windows NT
8      FileVersion      NULL      2000.080.0760.00
9      InternalName      NULL      SQLSERVR
10      LegalCopyright      NULL      © 1988-2003 Microsoft Corp. All rights reserved.
11      LegalTrademarks      NULL      Microsoft® is a registered trademark of Microsoft Corporation. Windows(TM) is a trademark of Microsoft Corporation
12      OriginalFilename      NULL      SQLSERVR.EXE
13      PrivateBuild      NULL      NULL
14      SpecialBuild      49807360      NULL
15      WindowsVersion      143851525      5.0 (2195)
16      ProcessorCount      2      2
17      ProcessorActiveMask      3      00000003
18      ProcessorType      586      PROCESSOR_INTEL_PENTIUM
19      PhysicalMemory      1024      1024 (1073258496)
20      Product ID      NULL      NULL




























 

by: martenrunePosted on 2009-10-27 at 07:11:13ID: 25672595

As I see it you have two options.

Path one, apply SP3 and SP4 on the server, this is likely to fix  virtualsical toyour problem. If you have the infrastructure for it, do a physical to virtual, and put the virtual test machine in a test environment. Confirm the same issue still exists. Apply SP 3 and 4. See if it has been resolved.

Path two. Implement the SMTP fix above, easy to uninstall as if it was never there. So in my opinion you have nothing to loose with this approach. Perhaps you should consider path one, and if needed path two.

/Marten

 

by: TAB8Posted on 2009-10-27 at 13:35:49ID: 25677141

I would go with Path 2 also ...

SMTP mail is a sold platform that wont give you the same issues as SQL Mail in SQL 2000 .. I have seen the sending of a SQL Mail kill the SQL Server Service ...  !!  

It will take you about 1/2 an hour to rollout and test  (then you have to update all your jobs and procs that use SQL MAIL :) "  but you wont look back

I would suggest that you still test and rollout SP4 as there are some security holes that are addressed

ALSO

Start planing your migration to SQL 2005 .. great platform .. Supported ...  Database Mail "replaces SQL Mail" is solid ...   but most of all better performance  

 

by: dontelimpikePosted on 2009-10-28 at 02:30:36ID: 31644624

Thank you both.  The service pack sorted out all the issues.  Good advise also on the SMTP fix - would much prefer not having Outlook installed

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...