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09.03.2008 at 09:55PM PDT, ID: 23701551

	[x] Attachment Details

Issue with dynamic parameters in Crystal with an associated Oracle stored procedure

[x]

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Zones:

Business Objects, Oracle 10.x, PL / SQL

Tags:

Business Objects, Crystal Reports, Developer's Edition V11.0.0.1282, Dynamic parameter handling in Crystal with an associated Oracle Stored Procedure

I hope you can help us as we have a deadline coming up shortly and a technical issue with Crystal Reports XI Developers Edition Version 11.0.0.1282 is holding us up.

We have encountered a technical issue in writing a report where a dynamic parameter requires populating a list of choices from a database table.

The report has an associated Oracle Package with a PL/SQL procedure definition that indicates that 5 parameters are to be received by the procedure.

For one of the 5 parameters (defined as a string in the procedure), we want to intercede and have Crystal's dynamic parameter feature provide the users with a drop down list of choices from a database table and then pass that value to the procedure.

On version 11.0.0.1282 which is the latest version your software says is available (via the "Check for Updates" menu option), the issue is present. However, one new team member is temporarily using the 30 day trial of Crystal Report XI V 11.5.8.826 and the issue does not appear.

The issue appears to revolve around the sequence of steps by which Crystal interfaces with the stored procedure to present and resolve parameters. Inside Crystal Reports XI (Developer Edition) we try to change one of the parameters expected by the procedure to be a dynamic parameter pointing it to a table in the application's database as its data source. When we run the report, it initially brings up the parameter dialog screen where the parameter in question is prompted without the drop down choices available. However, if we attempt to pass invalid values for 1 or more parameters and press "Ok" then the parameter dialog screen re-appears with the drop down control displayed.

It would seem simple to simply update all of our software to the same version, but cannot find out how to do so without reverting our software to a trial status.

After looking for a long time on the Business Object website, I finally found a 1-800 number for support in Canada - it doesn't even ring into a working line.

Please advise as soon as possible as to how we can resolve either the technical issue with V 11.0.0.1282 or how we can update all of our software to the latest version of Crystal Reports XI Developer Edition. Even if resolved by the latter approach, we are concerned whether the version available on the client's Business Objects Enterprise server will be compatible with the version we are using for development.

Thanks,
Dale

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