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06.21.2007 at 02:34PM PDT, ID: 22649904
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7.8

SQL Server 2005 SP2 fails on install

Asked by tony_trotter in SQL Server 2005, MS SQL Server, Microsoft Server

Tags: , , , ,

I am trying to install Sql Server 2005 SP2 (KB921896) on a Windows Server 2003 box that has all the other patches installed.  However, the service pack fails on Databse Services and Analysis Serrvices.  The Summary.txt file is listed below.  I have already done some research and tried putting the NT Authority/SYSTEM in the local Administrators group but I still get the same error.  Can anyone help?
Thanks
Time: 06/21/2007 15:30:09.610
KB Number: KB921896
Machine: PDSQL
OS Version: Microsoft Windows Server 2003 family, Standard Edition Service Pack 2 (Build 3790)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
Cluster Installation: No

**********************************************************************************
Prerequisites Check & Status
SQLSupport: Passed

**********************************************************************************
Products Detected                         Language  Level  Patch Level       Platform  Edition
Setup Support Files                       ENU                     9.2.3042  x86      
Database Services (MSSQLSERVER)           ENU       SP1    2005.090.2047.00  x86       STANDARD
Analysis Services (MSSQLSERVER)           ENU       SP1    2005.090.2047.00  x86       STANDARD
Reporting Services (MSSQLSERVER)          ENU       SP2       9.00.3054.00  x86       STANDARD
Notification Services                     ENU       SP2       9.00.3054.00  x86       STANDARD
Integration Services                      ENU       SP2       9.00.3054.00  x86       STANDARD
SQL Server Native Client                  ENU                 9.00.3042.00  x86      
Client Components                         ENU       SP2           9.2.3054  x86       STANDARD
MSXML 6.0 Parser                          ENU                  6.10.1129.0  x86      
SQLXML4                                   ENU                 9.00.3042.00  x86      
Backward Compatibility                    ENU                    8.05.2004  x86      
Microsoft SQL Server VSS Writer           ENU                 9.00.3042.00  x86      

**********************************************************************************
Products Disqualified & Reason
Product                                   Reason
Reporting Services (MSSQLSERVER)          The product instance MSSQLSERVER been patched with more recent updates.
Notification Services                     The product instance NS been patched with more recent updates.
Integration Services                      The product instance Integration Services been patched with more recent updates.
Client Components                         The product instance SQL Tools been patched with more recent updates.

**********************************************************************************
Processes Locking Files
Process Name          Feature               Type          User Name                  PID
msftesql              Database Services     Service       NT AUTHORITY\SYSTEM        3464
SQLBrowser            Database Services     Service       NT AUTHORITY\SYSTEM        5276

**********************************************************************************
Product Installation Status
Product                   : Setup Support Files
Product Version (Previous): 3042
Product Version (Final)   :
Status                    : Not Selected
Log File                  :
Error Description         :
----------------------------------------------------------------------------------
Product                   : Database Services (MSSQLSERVER)
Product Version (Previous): 2047
Product Version (Final)   :
Status                    : Failure
Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB921896_sqlrun_sql.msp.log
Error Number              : 29512
Error Description         : MSP Error: 29512  SQL Server Setup was unable add user NT AUTHORITY\SYSTEM to local group PERSONNELAL\SQLServer2005SQLAgentUser$PDSQL$MSSQLSERVER.
----------------------------------------------------------------------------------
Product                   : Analysis Services (MSSQLSERVER)
Product Version (Previous): 2047
Product Version (Final)   :
Status                    : Failure
Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\OLAP9_Hotfix_KB921896_sqlrun_as.msp.log
Error Number              : 29512
Error Description         : MSP Error: 29512  SQL Server Setup was unable add user NT AUTHORITY\SYSTEM to local group PERSONNELAL\SQLServer2005MSOLAPUser$PDSQL$MSSQLSERVER.
----------------------------------------------------------------------------------
Product                   : Reporting Services (MSSQLSERVER)
Product Version (Previous): 3054
Product Version (Final)   :
Status                    : NA
Log File                  :
Error Description         : The product instance MSSQLSERVER been patched with more recent updates.
----------------------------------------------------------------------------------
Product                   : Notification Services
Product Version (Previous): 3054
Product Version (Final)   :
Status                    : NA
Log File                  :
Error Description         : The product instance NS been patched with more recent updates.
----------------------------------------------------------------------------------
Product                   : Integration Services
Product Version (Previous): 3054
Product Version (Final)   :
Status                    : NA
Log File                  :
Error Description         : The product instance Integration Services been patched with more recent updates.
----------------------------------------------------------------------------------
Product                   : SQL Server Native Client
Product Version (Previous): 3042
Product Version (Final)   :
Status                    : Not Selected
Log File                  :
Error Description         :
----------------------------------------------------------------------------------
Product                   : Client Components
Product Version (Previous): 3054
Product Version (Final)   :
Status                    : NA
Log File                  :
Error Description         : The product instance SQL Tools been patched with more recent updates.
----------------------------------------------------------------------------------
Product                   : MSXML 6.0 Parser
Product Version (Previous): 1129
Product Version (Final)   :
Status                    : Not Selected
Log File                  :
Error Description         :
----------------------------------------------------------------------------------
Product                   : SQLXML4
Product Version (Previous): 3042
Product Version (Final)   :
Status                    : Not Selected
Log File                  :
Error Description         :
----------------------------------------------------------------------------------
Product                   : Backward Compatibility
Product Version (Previous): 2004
Product Version (Final)   :
Status                    : Not Selected
Log File                  :
Error Description         :
----------------------------------------------------------------------------------
Product                   : Microsoft SQL Server VSS Writer
Product Version (Previous): 3042
Product Version (Final)   :
Status                    : Not Selected
Log File                  :
Error Description         :
----------------------------------------------------------------------------------

**********************************************************************************
Summary
     One or more products failed to install, see above for details
     Exit Code Returned: 29512

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[+][-]06.22.2007 at 01:45PM PDT, ID: 19344728

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[+][-]06.25.2007 at 08:11AM PDT, ID: 19356290

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[+][-]06.25.2007 at 09:49AM PDT, ID: 19357148

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[+][-]06.25.2007 at 11:28AM PDT, ID: 19357905

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[+][-]06.25.2007 at 11:34AM PDT, ID: 19357956

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About this solution

Zones: SQL Server 2005, MS SQL Server, Microsoft Server
Tags: sql, 2005, kb921896, server, sp2
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Solution Provided By: DantheDBA
Participating Experts: 2
Solution Grade: A
 
 
[+][-]06.25.2007 at 12:05PM PDT, ID: 19358210

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[+][-]06.25.2007 at 12:21PM PDT, ID: 19358357

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[+][-]06.26.2007 at 11:14AM PDT, ID: 19366325

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