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11.14.2007 at 08:01AM PST, ID: 22960263
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Troubleshooting database mail (SMTP relay issue?)

Asked by Chaosian in SQL Server 2005, ISPs & Web Hosting, Email Servers

Tags: mail, server, database, smtp

When trying to use database mail, I get an error whenever I send test mail outside the domain of the originating address. The error is: The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 1 (2007-11-14T08:57:20). Exception Message: Cannot send mails to mail server. (Transaction failed. The server response was: 5.7.1 <xxx@yyy.net>: Relay access denied).

The database server is outside the ISP. The mail is configured with a sender address from a domain hosted by the ISP, and a reply-to outside the domain.

When I send a test e-mail, it succeeds for destinations with the same domain as the sender; it fails for e-mail in all other domains tested.

My ISP has specifically white-listed the database server IP for SMTP relaying.

Any suggestions as to how to resolve this issue?Start Free Trial
[+][-]11.14.2007 at 08:08AM PST, ID: 20281025

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[+][-]11.14.2007 at 08:34AM PST, ID: 20281288

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[+][-]11.14.2007 at 08:43AM PST, ID: 20281364

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[+][-]11.14.2007 at 08:46AM PST, ID: 20281404

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[+][-]11.14.2007 at 02:21PM PST, ID: 20284480

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[+][-]11.14.2007 at 02:24PM PST, ID: 20284506

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[+][-]11.15.2007 at 12:25AM PST, ID: 20287612

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[+][-]11.15.2007 at 05:02AM PST, ID: 20288546

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[+][-]06.03.2008 at 10:52AM PDT, ID: 21702747

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About this solution

Zones: SQL Server 2005, ISPs & Web Hosting, Email Servers
Tags: mail, server, database, smtp
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Solution Provided By: Chaosian
Participating Experts: 1
Solution Grade: C
 
 
 
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