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| 05.07.2008 at 04:32PM PDT, ID: 23384629 |
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Attachment Details
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select _SMDBA_._SEVERITY_.name as [PRIORITY],_SMDBA_._TELMASTE_.sequence as [Incident], _SMDBA_._udstatus_.ID as [Status],_SMDBA_._CUSTOMER_.client as [Requested By], _SMDBA_._PERSONNEL_.code as [ASSIGNED TO], _SMDBA_._GROUPS_.code as [Group], _SMDBA_._SUBJECTS_.description as [Category Description], [date open], [closed on],synopsis,_SMDBA_._TELMASTE_.description as [Incident Description], resolution from _SMDBA_._TELMASTE_ , _SMDBA_._GROUPS_, _SMDBA_._CUSTOMER_, _SMDBA_._PERSONNEL_, _SMDBA_._SUBJECTS_, _SMDBA_._SEVERITY_, _SMDBA_._UDSTATUS_ where _SMDBA_._TELMASTE_._group_ *= _SMDBA_._GROUPS_.sequence and _SMDBA_._TELMASTE_.client *= _SMDBA_._CUSTOMER_.sequence and _SMDBA_._TELMASTE_.[sent to] *= _SMDBA_._PERSONNEL_.sequence and _SMDBA_._TELMASTE_.subject *= _SMDBA_._SUBJECTS_.sequence and _SMDBA_._TELMASTE_.[seq_Severity:] *= _SMDBA_._SEVERITY_.sequence and _SMDBA_._TELMASTE_.[seq_udstatus:]*= _SMDBA_._UDSTATUS_.sequence and _SMDBA_._TELMASTE_.[seq_udstatus:] <> 1004 and _SMDBA_._telmaste_.client = 1638 --And [date open] >= to_date(:sdate,'YYYY-MM-DD') and [date open] <= --to_date(:edate,'YYYY-MM-DD')+1 And _SMDBA_._udstatus_.ID in (:Status) order by status desc |