Question

SQL Service stops automatically

Asked by: Bert2005

A friend of mine is running the same application I am. It is an Electronic Medical Record. It is an instance on SQL Server Express 2005. I never have any issues with it, but she is finding that everyday nearly the same time, the service for that instance just turns off, and she has to manually restart it. XP Pro on SBS2003 Standard Edition R2.

Any ideas?

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-11-01 at 18:37:47ID24862643
Topic

SQL Server 2005

Participating Experts
2
Points
500
Comments
20

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. DNS Errors on SBS2003 R2
    Hi All, We have a SBS2003 R2 Server that is encountering DNS errors in the DNS event log, there are mutiple repeated as follows - "The DNS server encountered a packet addressed to itself on IP address 192.168.0.2. The packet is for the DNS name "245.166.31.75.in-...
  2. Problem upgrading SBS2003 to R2
    Hi there, We are trying to upgrade a sbs2003 server to R2 but we are having trouble doing so, is thus common..? when performing the upgrade the process just stalls, we have made sure that SP1 is there but we are not sure if there is a hotfix or a patch thats is stopping thi...
  3. Upgrading from SBS2003 Standard SP1 to SBS2003…
    hi all, I have a client who runs a SBS2003 Standard SP1 box. They need to run SQL Server 2005 so it seems to me the most cost effective way to do that is for them to upgrade to SBS2003 R2 Premium which includes SQL Server 2005 on the Premium Technologies CD. I just need to...
  4. Apply SBS2003 R2 Transition Pack to SBS2003 SP2
    I'm attempting to install the SBS2003 R2 Transition Pack to a Server running SBS 2003 with SP2 installed. I can't get it to run - the suggestion being that I need SP1 installed (surely SP2 should qualify). I would welcome any helpful suggestions (at the moment, I understan...
  5. Upgrade from  SBS2003 to SBS2003 R2
    Hey all, On our network, we currently have a SBS2003 Premium R1 Server. I have read some of the new features taht the SBS2003R2 release has and I am in need of upgrading to SBS2003 R2. One of the main reseason is because of the way that R2 allows you to connect to multiple s...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: aneeshattingalPosted on 2009-11-01 at 18:44:55ID: 25716787

Hello Bert2005,
there will be some entries related to this issue in the eventviewer


Regards,

Aneesh

 

by: Bert2005Posted on 2009-11-01 at 18:45:42ID: 25716790

OK, I will check.

 

by: aneeshattingalPosted on 2009-11-01 at 18:47:35ID: 25716796

also there is one errorlog for sql srver agent

http://msdn.microsoft.com/en-us/library/ms191008(SQL.90).aspx

 

by: Bert2005Posted on 2009-11-01 at 18:49:16ID: 25716799

I will take a look at that too. Of course, given I have to remote into her machine or ask her to provide me the info, it will take until tomorrow.

Are there any updates available for SQL Express that could cause this if they weren't installed?

 

by: rrjegan17Posted on 2009-11-01 at 19:33:25ID: 25716935

Check whether you have any scheduled jobs or activities at that particular time.
Have you identified the exact time by which it stops automatically.

Check whether windows update is configured at that particular time.

 

by: Bert2005Posted on 2009-11-01 at 19:34:36ID: 25716940

It stops every day at 5:45PM to 6:15PM.

 

by: Bert2005Posted on 2009-11-01 at 19:41:42ID: 25716960

I would agree it sounds as though something is scheduled for that time. Again, I have to check with her which delays this process.

I just looked at the updates to SQL Server Express, and I am still on SP2. Do you think SP3 would work better, and would it possibly fix the problem?

Not to confuse you, but even though mine is working fine with SP2, is it advisable to download and install the Service Pack 3?

 

by: rrjegan17Posted on 2009-11-01 at 20:19:57ID: 25717042

>> Do you think SP3 would work better, and would it possibly fix the problem?

Not sure.. But its recommended to stay with Latest Service packs for all Microsoft products.
Hence give it a try too.

 

by: Bert2005Posted on 2009-11-02 at 08:45:54ID: 25720998

I don't think these are the logs you wanted. I asked for the error and warning messages from the event viewer for applications and system.

Does this help at all?

 

by: rrjegan17Posted on 2009-11-02 at 16:52:18ID: 25725291

Aneesh asked to provide the event viewer logs since Service starts or stops would be mentioned over there.

Kindly check in event viewer around this time 5:45PM to 6:15PM to identify whether your SQL Server is stopping abruptly or some process is doing it out.

 

by: Bert2005Posted on 2009-11-02 at 18:40:21ID: 25725680

I know. I am at the mercy of those who are less computer literate than I. I asked for the event viewer information and was given the above. They were advised to do this by a supposedly intelligent SQL Server IT person.

I will keep working on it. One thing they did say was they noticed that a certain SQL Server update kept trying to install but was unable to and on one person's machine, this seemed to correspond to the time of the issue. Supposedly, it kept trying to reinstall itself everyday.

 

by: rrjegan17Posted on 2009-11-03 at 10:40:21ID: 25731994

>> they noticed that a certain SQL Server update kept trying to install but was unable to and on one person's machine, this seemed to correspond to the time of the issue.

Kindly let me know the service pack you are in currently.
To check this, run the one below:

SELECT SERVERPROPERTY('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition')

 

by: Bert2005Posted on 2009-11-05 at 09:20:35ID: 25751716

I couldn't locate where that was.

In Add/Remove programs, I could only find SP3 update for SQL Server 2005 Tools and Components.

 

by: rrjegan17Posted on 2009-11-05 at 10:23:15ID: 25752310

I asked you to run the query in SSMS to find your Service pack information.
Kindly run that code in SSMS and revert with the results.

 

by: Bert2005Posted on 2009-11-05 at 13:52:21ID: 25754459

rrjegan17,

I appreciate your help. But, I looked back through your posts and nowhere does it say run the query in SQL Server Management Studio. I suppose I should recognize that SELECT SERVERPROPERTY, etc. is a query in SSMS, but I am a beginner.

Also, I am one of the very few who has an sa and password for this instance and you can't log in using Windows Authentication. So, the ones I am trying to help would have no way to use the studio to get to the instances.

Why do I need to run all three queries to get the version? Remember, I don't mind sharing that I am new to SQL. I generally don't have a need to run queries so I tend to forget how to do it anyway. I'm a little surprised that the version number isn't in an easier place to find anyway.

The same thing happened when Aneesh asked for the logs. I even said these weren't the right logs. Maybe I shouldn't try to help people by looking for the answer on EE. It is certainly more difficult for me and the experts. But, I don't feel that bad, because I still get back quickly with the results, I always give 500 points generally with an A, and I still learn a lot in the process. Everyone is happy.

 

by: rrjegan17Posted on 2009-11-05 at 19:43:21ID: 25756449

>> But, I looked back through your posts and nowhere does it say run the query in SQL Server Management Studio.

I am not aware that you are a beginner..
And usually everyone will try running the queries in SSMS using their credentials and thought you would have been aware of..
Again we would refer SSMS for SQL Server Management Studio only.

Running that query confirms your Database Engine version and applying the latest Service packs might help some timesm.

 

by: Bert2005Posted on 2009-11-06 at 13:28:46ID: 25763225

Thanks. I will take that as a compliment. I am sure it is difficult on here because it is hard for the experts to know whether we know where the start button is or how to set up a terminal server with SBS. (Although I am not really sure that is that hard). Plus, you are a genius so you may forget how difficult it was. I do the same things as a doctor words like volvulus when I should be saying "your stomaching twisting."

It is even more difficult, because I am a little better than a beginner, and I am trying to relate the info to complete beginners. I almost didn't ask the question because of that.

But in the long run it was helpful for them, and I learned something even if were the queries.

Thanks for all of your help.

 

by: Bert2005Posted on 2009-11-07 at 11:58:54ID: 25767788

Here are the application and system logs. The application log seems to only give error messages about the POP3 Connector.

 

by: rrjegan17Posted on 2009-11-07 at 18:12:41ID: 25769111

Welcome..
And you have lot many errors for POP3 events..
Can you click on any one event and post the entire error message so that we can analyze on that..

 

by: Bert2005Posted on 2009-11-07 at 18:20:49ID: 25769141

Sure. Give me until tomorrow. Thanks.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...