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6.2

Front USB ports cause the computer to restart

Asked by robsky1 in Microsoft Hardware, General Computer Systems, Miscellaneous Hardware

Tags: usb, computer, front, restarts

Hi
I built a new system for a client and when he inserts a thumb drive into the front USB port, the computer restarts. Below are the specks.
Antec Sonata ll case with 450 W/PS
Asus P5L-VM 1394 MoBo
2 GB Kingston DDR2 667 Mhz RAM (2x 1Gig)
Sapphire x1650 256 MB video card
Intel E660 Core 2 Duo Processor
Windows XP Pro SP2 with all updates

The case has 2 front USB, 1 IEEE 1394 and audio connections to the front ports.

At first I thought the problem was the board on the front of the case that connects the USB, IEEE 1394 and audio. So I contacted Antec and the sent me a new board. I replaced the board and it seemed to work fine for a day. Now it’s shorting out again.

The back USB connectors are fine and if a device is plugged into them it does not short out the system.

Any thoughts would be very helpful.
 
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Zones: Microsoft Hardware, General Computer Systems, Miscellaneous Hardware
Tags: usb, computer, front, restarts
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