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Asked by ItSecurePro in Microsoft Hardware, Windows XP Operating System, Microsoft Operating Systems
Hello. I have been working on an HP Pavilion ze4145 laptop (XP Home SP2). I first received this message:
STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of
0Xc0000005 (0X00000000 0X00000000).
the system has been shut down.
So I booted this laptop with the 6 floppy disks and ran chkdsk. I had to use an external USB floppy drive.
Everything seemed okay. I was only able to run windows in safe mode. So I decided to re-load the OS, but once I try to access the D:\ drive I get the message: This disk structure is corrupted and unreadable. So I assumed the CD Drive was bad. So I swapped it out with a good working CD drive from another HP laptop. Same message.
Does anyone have a solution on to re-load the OS or how to salvage this laptop w/o replacing the motherboard?
20090824-EE-VQP-74 / EE_QW_2_20070628
