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03/14/2009 at 03:18PM PDT, ID: 24230884
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6.6

Mac User - Lacie 250gb External Harddrive that won't mount on MacbookPro, Leopard OS

Asked by Sugoi20 in Microsoft Hardware, Apple Laptop, Mac OS 10.5 (Leopard)

Tags: Lacie, Macbook Pro, Leopard OS, mount, external harddrive, system profiler "unknown device"

My internal harddrive recently died on my first generation Macbook Pro laptop running Tiger (no 800 firewire).  Before the harddrive failed, I backed up my computer onto an Lacie 250gb external drive.  While my Macbook Pro was being fixed, I used the Lacie drive on my Mac Pro desktop running Leopard with no problem.  

When my Macbook Pro was returned with a new harddrive and my Tiger OS reinstalled, I decided to upgrade to Leopard.  I completed the upgrade and connected my Lacie drive to restore my data, but it wouldn't mount.  It is not visible in disk utility, but under system profiler, firewire, it says "unknown device."  

I have multiple Lacie external harddrives and I've changed the power cords and firewire cable and even tried the USB cable.  The drive no longer mounts on my Mac Pro desktop and I'm at my wits end.  

I've been quoted $150/hr by Techroom to retrieve data from my hardrive and they think it will take about 2 hours.  Is there a solution less than $300?  I just spent nearly $500 replacing my dead harddrive (applecare had expired) and upgrading to leopard...

Please note I've also tried the "free trial" software on the web for mac data recovery, but they have all been useless because they don't recognize the drive in order to do a proper scan to retrieve the data...

Please help!
[+][-]03/14/09 04:27 PM, ID: 23889070

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[+][-]03/14/09 05:17 PM, ID: 23889236

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[+][-]03/14/09 06:27 PM, ID: 23889406

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[+][-]03/14/09 08:35 PM, ID: 23889669

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[+][-]03/15/09 06:47 AM, ID: 23891327

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[+][-]03/16/09 07:48 AM, ID: 23898325

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[+][-]03/16/09 07:59 AM, ID: 23898430

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[+][-]03/16/09 09:21 AM, ID: 23899456

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[+][-]03/16/09 09:44 AM, ID: 23899691

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[+][-]03/16/09 02:26 PM, ID: 23902649

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[+][-]03/21/09 01:06 AM, ID: 23946328

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[+][-]03/22/09 05:40 AM, ID: 23951304

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About this solution

Zones: Microsoft Hardware, Apple Laptop, Mac OS 10.5 (Leopard)
Tags: Lacie, Macbook Pro, Leopard OS, mount, external harddrive, system profiler "unknown device"
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Solution Provided By: Sugoi20
Participating Experts: 3
Solution Grade: A
 
 
[+][-]03/23/09 04:20 PM, ID: 23963258

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