Question

Cannot print PDF files in XP - Printer shows and disappears

Asked by: gaddy3

I cannot print ANY PDF files. I have a HP 4100 and it works fine in every area. EXCEPT when printing a PDF files from within acrobat reader 9. I select print and the printer and it goes through the load process, the printer appears on the taskbar and then imediatley disappears. The 'save to tex' box is NOT checked. There is no other printer attached to check. it is the case for ALL pdf files.. I have downloaded the newest Acrobat reader. Do I need to uninstall it and reinstall acrobat reader 9? or is there a simple answer?

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Asked On
2009-08-27 at 16:13:42ID24688439
Tags

Acrobar Reader 9

,

HP 4100

Topics

Microsoft Hardware

,

Windows XP Operating System

,

Printers by HP

Participating Experts
3
Points
250
Comments
4

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Answers

 

by: strongsaucePosted on 2009-08-27 at 16:26:07ID: 25203548

Can you try the following:

In Adobe, go to File --> Print, and press the Advanced button. Under that window choose "Print As Image" and choose OK. Then try printing, and see if that helps.

 

by: thinkpads_userPosted on 2009-08-27 at 18:15:14ID: 25204307

Do you have enough memory. With XP, Service Pack 3, and Adobe, you need a minimum of 1G for Adobe to work properly (and preferably 2Gb). ... Thinkpads_User

 

by: jayasankerPosted on 2009-08-27 at 18:25:14ID: 25204342

if you are not concerned about adobe you can try foxit,
this will not consume more memory and comparatively simple to use

www.foxitsoftware.com

 

by: gaddy3Posted on 2009-08-29 at 12:15:26ID: 31621507

After running the other options to no avail, I completely cleaned out all traces of Acrobat Reader, Adobe Air, Adobe.com, (Including deleting the directories), ran CCleaner to clean detritus and registry settings. after a reboot, installed Foxit and all is well. Thanks

20120131-EE-VQP-002

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