Question

WIndows XP No ipconfig results

Asked by: akbiro

I have a Gateway with Vista.  I just reformated the drive and successfully loaded a clean version of XP.  I can not get my network installed.  When I run ipconfig, it reports nothing.  My cable is connected from the nic port to the router and both lights are steady on green.

I have tried everything I can think of and nothing.  Any help would be most appreciated.

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Asked On
2009-09-02 at 15:45:59ID24703039
Topic

Microsoft Hardware

Participating Experts
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500
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Answers

 

by: skm2008Posted on 2009-09-02 at 15:51:16ID: 25246425

Is  your NIC properly configured: ie drivers etc.  Check device manager to see if there are any yellow question marks.  Typically, machines that are designed for vista can be a bit of a pill to get XP drivers for; however, some vista drivers will work.

 

by: MYCUPosted on 2009-09-02 at 16:07:01ID: 25246526

If the NIC is integrated onto the motherboard you will need to load the correct XP nic drivers as well as the XP chipset drivers for your motherboard.

 

by: akbiroPosted on 2009-09-02 at 16:23:24ID: 25246619

Ok...that is my problem.  Where can I get the drivers for the motherboard?

 

by: skm2008Posted on 2009-09-02 at 16:24:14ID: 25246627

What is the model number of your laptop?

 

by: akbiroPosted on 2009-09-02 at 16:25:39ID: 25246636

it's a desk top gt5432

 

by: skm2008Posted on 2009-09-02 at 16:32:18ID: 25246684

This is gateway's download page.  If you enter your model number you should be able to find whatever drivers you need, or at least the part descriptions if you need to go to the actual manufacturers site.

http://support.gateway.com/support/drivers/ddaStep.asp?pg=2&Tab=All

Good Luck.

 

by: MYCUPosted on 2009-09-02 at 16:47:22ID: 25246764

@skm2008 - This computer came with VISTA and not XP. There are no drivers listed there for XP, so I'm not sure why you would recommend that site.

After pulling the specs on your computer I can see that you have an NVIDIA GeForce 6150SE chipset. Here are a couple of sites that have the XP drivers:
http://www.nvidia.com/object/winxp_2k_81.85.html
http://driverscollection.com/?H=GeForce%206150SE%20nForce%20430&By=NVidia&SS=Windows%20XP

 

by: akbiroPosted on 2009-09-02 at 16:52:16ID: 25246800

MYCU  You are right.  It originally had Vista and it was always a problem for my brother and I know nothing about Vista so I reformatted the drive and installed a clean legal version of XP.  Everything has come up except the drivers to run the nic connections...so I can not get on the web and can not complete ipconfig.

I am downloading the drivers from you suggested site...the other location did not have anything for the gt5432.  I assume that once I get them on the memory stick and load them on the gateway...it will be obvious how to load them.  I know very very little about hardware.  Thanks very much for this help!!!!

 

by: skm2008Posted on 2009-09-02 at 16:52:51ID: 25246803

Don't blast me for trying to help. In fact I specifically stated..

"or at least the part descriptions if you need to go to the actual manufacturers site"

Where did you "pull" the specs for their PC?  Was it from the link that I provided?

Read what I say and realize that we are all trying to help.  I think that i was pretty explicit when I first mentioned that they may have a hard time finding drivers for a machine specifically designed for Vista.  

 

by: MYCUPosted on 2009-09-02 at 16:59:13ID: 25246835

I'm not trying to blast you. I'm just saying that if the XP drivers were available on Gateway's site from the get go then this post probably would not exist.

I think that if you are going to point someone to a website for driver downloads, at least make sure that they are available for the OS they are requesting.

To get the spec for the computer I went into Google and typed in gt5432 specs.

 

by: akbiroPosted on 2009-09-02 at 17:40:57ID: 25247030

Still no solution...Hope you will stick with me...I am in a mess.  In device manager everything is a go except Ethernet Controler, everything under Other devices is yellow ?.  Any suggestions...the drivers I downloaded did not help.

 

by: skm2008Posted on 2009-09-02 at 17:51:33ID: 25247080

Let me look a little more.

 

by: MYCUPosted on 2009-09-02 at 18:16:46ID: 25247172

Here are three sites that list this computer as having an NVIDIA chipset....including Gateway themselves.

http://support.gateway.com/s/PC/R/1009464/1009464sp2.shtml
http://www.newegg.com/Product/Product.aspx?Item=N82E16883113066
http://reviews.cnet.com/desktops/gateway-gt-5432-athlon/1707-3118_7-32401791.html

Other than the ethernet controller, could you please tell me what is listed under other devices. If I know what it shows I can lead you in the right direction for needed drivers.

 

by: MYCUPosted on 2009-09-02 at 18:31:28ID: 25247224

Try this site for the ethernet controller:
http://www.drivershq.com/Drivers/VistaDevices/Gateway-Marvel-Network-Driver/4930/Drivers.aspx

Just let me know what is listed under "Other Devices" and I can get you some more links.

 

by: akbiroPosted on 2009-09-02 at 18:39:28ID: 25247246

Under other devices...all with yellow ?

Ethernet Controller
PCI Device
PCI Simple Communications Controller
SM Bus Controller
Unknown device
Video Controller (VGA Compatible)

As far as using Drive Detective...it will not load and it wil not help because I have no internet access to follow thru and I can't even install Window Pack 2 or 3 and at lease 2 is needed for drive detective.

 

by: akbiroPosted on 2009-09-02 at 19:00:51ID: 25247321

Take the rest of the evening off and try to find me in the morning...I give up for today...I have been at this since morning. Thanks and thanks again for your help...hope you stick with it.  Andy

 

by: MYCUPosted on 2009-09-02 at 19:46:43ID: 25247486

From the list you provided you will need the following:

NIC drivers
Chipset
Video

I'll do some more research tonight and stay away from driver detective :) I will post more sites and get back with you tomorrow.  I'll be back on around 8am. Have a good night.

 

by: akbiroPosted on 2009-09-03 at 04:38:02ID: 25249546

Ok..I will wait to talk to youall.  And again...thanks!

 

by: MYCUPosted on 2009-09-03 at 08:08:58ID: 25251459

Did you try the last two links I put up?

 

by: akbiroPosted on 2009-09-03 at 09:27:02ID: 25252276

The first one appears to be a driver that will only work on Vista, when I try to load it I get an alert saying it will not work on XP.  I know that I am doing something dumb...so be gently with me...

 

by: akbiroPosted on 2009-09-03 at 09:41:43ID: 25252439

What I need is a driver that will get my network connection going and then I can connect to the internet and download directly.  Any change you know how to determine what driver I need for my network connection...then I can google it and get it loaded and maybe be on my way.

Thanks and thanks again!!

 

by: MYCUPosted on 2009-09-03 at 10:07:27ID: 25252684

The bad part about your NIC is that it only says "Integrated 10/100 Ethernet LAN" which could be a few different things.

Try this site and see if the Driver - Chipset one will work for you.:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=3213912&lang=en

 

by: akbiroPosted on 2009-09-03 at 10:45:05ID: 25253027

How about if I just get another NIC card and put it in...I never even thought about that.  Then I could get onto the internet.  What do you think!!  Maybe if this above doesn,t work I will do that.  

Or hear is another dumb question...I just called my brother and he dug up the disk that came with the computer and will ship it to me overnight.  Will that have a driver that will work with Windws XP or only the stuff that works for Vista.

 

by: MYCUPosted on 2009-09-03 at 10:53:33ID: 25253102

If you have an extra NIC card lying around that would definately help. Then you could at least install those drivers and be able to have interent access. After that you could install the necessary service pack (3) and be able to use some of the links posted above that you could not get to before.

The original disk that came with the computer will more than likey just be a Vista operating system disk. If a drivers disk did come with the computer, they will more than likely also be for Vista. However, if you do receive a drivers disk you can go into it and look at the list of drivers available. This way you will know the make and model of the things you are missing in device manager. It will make it easier to search for drivers if you know the exact name of the device.

 

by: akbiroPosted on 2009-09-03 at 11:03:49ID: 31624178

I apprecite the effort form both of you.  Hope you will be there for me and others when we need it.  Thanks and thanks again....

 

by: MYCUPosted on 2009-09-03 at 11:09:26ID: 25253250

Good luck, and take care.

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