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6.4

WUS 3.0 SP2 error GetSession failed with 0x80004002.

Asked by cbc_account in Windows 2003 Server, Microsoft IIS Web Server

Tags: WSUS 3.0 SP2

Since upgrading to WSUS 3.0 SP2, I have about 15 machines that continue to drop getting updates on the WSUS Server.   I have gone thru and did the Software Distribution Folder, The Catroot2 folder, attempted the  windowsupdateagent30-x86.exe /forceWU all to now avail.  They were all updating prior to the upgrade from existing SP1.  

The WidowsUpdate.Log file is listed below.


2009-10-07      13:10:09:328      1376      51c      AU      ###########  AU: Uninitializing Automatic Updates  ###########
2009-10-07      13:10:09:718      1376      51c      Service      *********
2009-10-07      13:10:09:718      1376      51c      Service      **  END  **  Service: Service exit [Exit code = 0x240001]
2009-10-07      13:10:09:718      1376      51c      Service      *************
2009-10-07      13:26:50:062       940      864      Misc      ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
2009-10-07      13:26:50:062       940      864      Misc        = Process: \??\C:\WINDOWS\system32\winlogon.exe
2009-10-07      13:26:50:062       940      864      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2009-10-07      13:26:50:062       940      864      Shutdwn      FATAL: WUAutoUpdateAtShutdown failed, hr=80240FFF
2009-10-07      13:28:30:500      1376      4c8      Misc      ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
2009-10-07      13:28:30:515      1376      4c8      Misc        = Process: C:\WINDOWS\System32\svchost.exe
2009-10-07      13:28:30:515      1376      4c8      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2009-10-07      13:28:30:500      1376      4c8      Service      *************
2009-10-07      13:28:30:515      1376      4c8      Service      ** START **  Service: Service startup
2009-10-07      13:28:30:515      1376      4c8      Service      *********
2009-10-07      13:28:30:593      1376      4c8      Agent        * WU client version 7.4.7600.226
2009-10-07      13:28:30:593      1376      4c8      Agent        * Base directory: C:\WINDOWS\SoftwareDistribution
2009-10-07      13:28:30:593      1376      4c8      Agent        * Access type: No proxy
2009-10-07      13:28:30:609      1376      4c8      Agent        * Network state: Connected
2009-10-07      13:28:41:171      1344      544      Misc      ===========  Logging initialized (build: 7.4.7600.226, tz: -0500)  ===========
2009-10-07      13:28:41:171      1344      544      Misc        = Process: C:\WINDOWS\system32\wuauclt.exe
2009-10-07      13:28:41:171      1344      544      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2009-10-07      13:28:41:156      1344      544      DtaStor      Default service for AU is {00000000-0000-0000-0000-000000000000}
2009-10-07      13:28:41:171      1344      544      DtaStor      Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2009-10-07      13:29:26:593      1376      4c8      Agent      ***********  Agent: Initializing Windows Update Agent  ***********
2009-10-07      13:29:26:593      1376      4c8      Agent      ***********  Agent: Initializing global settings cache  ***********
2009-10-07      13:29:26:593      1376      4c8      Agent        * WSUS server: http://cbcwus:80
2009-10-07      13:29:26:593      1376      4c8      Agent        * WSUS status server: http://cbcwus:80
2009-10-07      13:29:26:593      1376      4c8      Agent        * Target group: DPTest
2009-10-07      13:29:26:593      1376      4c8      Agent        * Windows Update access disabled: No
2009-10-07      13:29:27:546      1376      4c8      DnldMgr      Download manager restoring 0 downloads
2009-10-07      13:29:27:546      1376      4c8      Agent        * Failed to load persisted download calls, error = 0x80004002
2009-10-07      13:29:29:171      1376      4c8      Agent      WARNING: DeleteVolatileServices::GetServiceList failed with 0x80004002.
2009-10-07      13:29:29:828      1376      4c8      DnldMgr      FATAL: DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with 0x80004002.
2009-10-07      13:29:29:828      1376      4c8      DnldMgr      FATAL: DM:CAgentDownloadManager::DelayedInit: RestoreDownloadJobs failed with 0x00000000.
2009-10-07      13:29:29:828      1376      4c8      AU      ###########  AU: Initializing Automatic Updates  ###########
2009-10-07      13:29:29:828      1376      4c8      AU      AU setting next detection timeout to 2009-10-07 18:29:29
2009-10-07      13:29:29:828      1376      4c8      AU      AU setting next sqm report timeout to 2009-10-07 18:29:29
2009-10-07      13:29:31:000      1376      4c8      Agent      WARNING: GetServiceList failed with error 0x80004002.
2009-10-07      13:29:31:000      1376      4c8      AU      WARNING: QueryRegisteredProvider failed with error 0x80004002
2009-10-07      13:29:31:000      1376      4c8      AU        # WSUS server: http://cbcwus:80
2009-10-07      13:29:31:000      1376      4c8      AU        # Detection frequency: 22
2009-10-07      13:29:31:000      1376      4c8      AU        # Target group: DPTest
2009-10-07      13:29:31:000      1376      4c8      AU        # Approval type: Scheduled (Policy)
2009-10-07      13:29:31:000      1376      4c8      AU        # Scheduled install day/time: Every day at 3:00
2009-10-07      13:29:31:000      1376      4c8      AU        # Auto-install minor updates: Yes (Policy)
2009-10-07      13:29:31:015      1376      4c8      AU        # Will interact with non-admins (Non-admins are elevated (Policy))
2009-10-07      13:29:32:421      1376      4c8      AU      FATAL: Failed to get session from datastore, error = 0x80004002
2009-10-07      13:29:32:421      1376      4c8      AU      FATAL: Failed to Unserialize from data store, error = 0x80004002
2009-10-07      13:29:32:421      1376      4c8      AU        # WARNING: Exit code = 0x80004002
2009-10-07      13:29:32:421      1376      4c8      AU      ###########  AU: Uninitializing Automatic Updates  ###########
2009-10-07      13:29:32:421      1376      4c8      AU      WARNING: InitAUComponents Failed, will restart AU in 30 mins, error = 0x80004002
2009-10-07      13:29:32:421      1376      4c8      AU      AU Restart required....
2009-10-07      13:29:34:640      1376      4c8      Report      ***********  Report: Initializing static reporting data  ***********
2009-10-07      13:29:34:640      1376      4c8      Report        * OS Version = 5.1.2600.3.0.65792
2009-10-07      13:29:34:718      1376      4c8      Report        * Computer Brand = Dell Computer Corporation
2009-10-07      13:29:34:718      1376      4c8      Report        * Computer Model = OptiPlex 170L                
2009-10-07      13:29:34:765      1376      4c8      Report        * Bios Revision = A07
2009-10-07      13:29:34:765      1376      4c8      Report        * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A07
2009-10-07      13:29:34:765      1376      4c8      Report        * Bios Release Date = 2005-01-21T00:00:00
2009-10-07      13:29:34:765      1376      4c8      Report        * Locale ID = 1033
2009-10-07      13:29:35:421      1376      f10      DnldMgr      FATAL: DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession failed with 0x80004002.
2009-10-07      13:29:36:093      1376      f10      DnldMgr      FATAL: DM:CAgentDownloadManager::PurgeExpiredFiles: GetSession failed with 0x80004002.
2009-10-07      13:29:36:937      1376      f10      DnldMgr      FATAL: DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with 0x80004002.
 
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[+][-]10/08/09 08:51 AM, ID: 25526810Accepted Solution

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About this solution

Zones: Windows 2003 Server, Microsoft IIS Web Server
Tags: WSUS 3.0 SP2
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Solution Provided By: cbc_account
Participating Experts: 0
Solution Grade: A
 
 
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20091111-EE-VQP-89 - Hierarchy / EE_QW_3_20080625