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08/07/2009 at 07:16AM PDT, ID: 24634762
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9.3

Reporting Services Error on CRM 4 Installation

Asked by glennes in Server Applications, MS SQL Reporting

I get the following error message when installing CRM 4 on the step "Microsoft SQL Reporting Services":

Setup failed to validate specified Reporting Services Report Server http://dahlonega/reportingservices. Error: Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
--
<html>
    <head>
        <title>Runtime Error</title>
        <style>
         body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
         p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
         b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
         H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
         H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
         pre {font-family:"Lucida Console";font-size: .9em}
         .marker {font-weight: bold; color: black;text-decoration: none;}
         .version {color: gray;}
         .error {margin-bottom: 10px;}
         .expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
        </style>
    </head>

    <body bgcolor="white">

            <span><H1>Server Error in '/' Application.<hr width=100% size=1 color=silver></H1>

            <h2> <i>Runtime Error</i> </h2></span>

            <font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">

            <b> Description: </b>An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed.
            <br><br>

            <b>Details:</b> To enable the details of this specific error message to be viewable on the local server machine, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "RemoteOnly". To enable the details to be viewable on remote machines, please set "mode" to "Off".<br><br>

            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly"/>
    </system.web>
</configuration></pre></code>

                  </td>
               </tr>
            </table>

            <br>

            <b>Notes:</b> The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.<br><br>

            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="On" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration></pre></code>

                  </td>
               </tr>
            </table>

            <br>

    </body>
</html>

--.
Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
--
<html>
    <head>
        <title>Runtime Error</title>
        <style>
         body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
         p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
         b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
         H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
         H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
         pre {font-family:"Lucida Console";font-size: .9em}
         .marker {font-weight: bold; color: black;text-decoration: none;}
         .version {color: gray;}
         .error {margin-bottom: 10px;}
         .expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
        </style>
    </head>

    <body bgcolor="white">

            <span><H1>Server Error in '/' Application.<hr width=100% size=1 color=silver></H1>

            <h2> <i>Runtime Error</i> </h2></span>

            <font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">

            <b> Description: </b>An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed.
            <br><br>

            <b>Details:</b> To enable the details of this specific error message to be viewable on the local server machine, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "RemoteOnly". To enable the details to be viewable on remote machines, please set "mode" to "Off".<br><br>

            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly"/>
    </system.web>
</configuration></pre></code>

                  </td>
               </tr>
            </table>

            <br>

            <b>Notes:</b> The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.<br><br>

            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="On" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration></pre></code>

                  </td>
               </tr>
            </table>

            <br>

    </body>
</html>

--.
----------------------------------------------------------------------

I'm running this on a server with Windows Server 2003 latest SP (32-bit).
I'm running SQL Server 2005 latest SP.
I've uninstalled and reinstalled SQL Reporting Services.
I've run the repair utility on .Net 2.0
I had previously installed CRM 4 successfully on this machine, but we had a domain controller problem. This required removing the server from the domain controller and then putting it back like it was.
I did an uninstall of CRM 4 using Add/Remove Programs, then followed the Microsoft Tech Bulletin listing steps for uninstalling CRM 4 manually.
I had SharePoint Server 2007 installed on this server before the domain controller issue and it worked fine with CRM 4.
I've uninstalled SharePoint Server from this server now.
I've included a screenprint of the CRM install showing the step where the error occurs.

What do I need to do to get past this step of the CRM 4 install?
Attachments:
 
CRM-Install-Error-Screenprint.bmp (866 KB) (File Type Details) 
CRM Install Error Screenprint
CRM Install Error Screenprint
 
[+][-]08/07/09 03:09 PM, ID: 25047309

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[+][-]08/08/09 09:17 AM, ID: 25050722

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[+][-]08/08/09 10:08 AM, ID: 25050913

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About this solution

Zones: Server Applications, MS SQL Reporting
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Solution Provided By: chrismc
Participating Experts: 1
Solution Grade: A
 
 
[+][-]08/08/09 03:28 PM, ID: 25052012

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[+][-]08/13/09 10:14 PM, ID: 25095400

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[+][-]08/13/09 10:14 PM, ID: 25095402

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