Question

WSUS Download failed error = 0x80244019

Asked by: paulwoz

Hi All,

I am getting the following error in the WindowsUpdate.log on my client machines.

=========================================================================
2009-10-14      16:21:13:959      1412      fc0      Report      REPORT EVENT: {4ACAAE8F-B537-42C8-91E9-98A41390C19A}      2009-10-14 16:21:08:959+0800      1      161      101      {F98256E0-C539-480F-A942-B30E38B3A697}      102      80244019      AutomaticUpdates      Failure      Content Download      Error: Download failed.
2009-10-14      16:21:13:975      1412      bb4      DnldMgr      WARNING: BITS job {65AA6504-AE71-425B-9E7C-89D88516AD05} failed, updateId = {69009D12-852D-4629-B166-DB75B09CC59C}.100, hr = 0x80190194, BG_ERROR_CONTEXT = 5
2009-10-14      16:21:13:975      1412      bb4      DnldMgr        Progress failure bytes total = 5077399, bytes transferred = 0
2009-10-14      16:21:13:975      1412      bb4      DnldMgr        Failed job file: URL = http://somutil/Content/F7/DAAAA3451832CE7A51B57BD068ACD31C0B0734F7.CAB, local path = C:\WINDOWS\SoftwareDistribution\Download\582a7f71fd45b351c0bf1e60efc5fba9\OUTLOOK.CAB
2009-10-14      16:21:14:553      1412      bb4      DnldMgr      Error 0x80244019 occurred while downloading update; notifying dependent calls.
2009-10-14      16:21:14:615      1412      a6c      AU      >>##  RESUMED  ## AU: Download update [UpdateId = {D0B67DE5-A5DE-492A-AF7D-827034E628E4}]
2009-10-14      16:21:14:615      1412      a6c      AU        # WARNING: Download failed, error = 0x80244019
2009-10-14      16:21:14:615      1412      a6c      AU      #########
2009-10-14      16:21:14:615      1412      a6c      AU      ##  END  ##  AU: Download updates
2009-10-14      16:21:14:615      1412      a6c      AU      #############
2009-10-14      16:21:14:647      3280      b20      CltUI      AU client got new directive = 'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0x00000000
2009-10-14      16:21:14:647      1412      b74      AU      AU received handle event
=========================================================================

I get a 404 error when trying to download the file manually
(http://somutil/Content/F7/DAAAA3451832CE7A51B57BD068ACD31C0B0734F7.CAB)

I have tried a few fixes in which I googled.

I have tried the following:
Have these directories configured correctly:
ClientWebService
Selfupdate
SimpleAuthWebServices
under directory properties asp.net tab select version 2 or above.
under directory properties Directory Security unselect anonymous and select integrated windows authentication.

And I have ran wsusutil reset. I am still getting the error on client machines.

Does anybody have any suggestions?

Thanks



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Asked On
2009-10-14 at 01:39:14ID24810432
Tags

Microsoft WSUS 3.2.7600.226

Topics

Server Applications

,

Microsoft IIS Web Server

,

Windows 2003 Server

Participating Experts
2
Points
500
Comments
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Answers

 

by: Ashok9Posted on 2009-10-14 at 01:55:43ID: 25568375

 

by: paulwozPosted on 2009-10-14 at 05:38:14ID: 25569744

Hi,

neither site worked. I had tried those fixes when I googled the error code.

Urlscan is not present.
I tried a BITS download and I confirmed that the directories existed.

 

by: dstewartjrPosted on 2009-10-14 at 12:53:58ID: 25574424

This is usually if you dont have your GPO configured correctly. The other reason for this would be if you dont have a selfupdate virtual directory installed under port 80(in IIS on WSUS server)

Post your clientdiag results

 

 

by: paulwozPosted on 2009-10-14 at 16:19:32ID: 25576144

WSUS Client Diagnostics Tool

Checking Machine State
        Checking for admin rights to run tool . . . . . . . . . PASS
        Automatic Updates Service is running. . . . . . . . . . PASS
        Background Intelligent Transfer Service is running. . . PASS
        Wuaueng.dll version 7.4.7600.226. . . . . . . . . . . . PASS
                This version is WSUS 2.0

Checking AU Settings
        AU Option is 3 : Notify Prior to Install. . . . . . . . PASS
                Option is from Policy settings

Checking Proxy Configuration
        Checking for winhttp local machine Proxy settings . . . PASS
                Winhttp local machine access type
                        <Direct Connection>
                Winhttp local machine Proxy. . . . . . . . . .  NONE
                Winhttp local machine ProxyBypass. . . . . . .  NONE
        Checking User IE Proxy settings . . . . . . . . . . . . PASS
                User IE Proxy. . . . . . . . . . . . . . . . .  NONE
                User IE ProxyByPass. . . . . . . . . . . . . .  NONE
                User IE AutoConfig URL Proxy . . . . . . . . .  NONE
                User IE AutoDetect
                AutoDetect in use

Checking Connection to WSUS/SUS Server
                WUServer = http://somutil:80
                WUStatusServer = http://somutil:80
        UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
        Connection to server. . . . . . . . . . . . . . . . . . PASS
        SelfUpdate folder is present. . . . . . . . . . . . . . PASS

Press Enter to Complete

 

by: paulwozPosted on 2009-10-14 at 16:21:55ID: 25576157

Here is a screenshot of IIS

 

by: dstewartjrPosted on 2009-10-14 at 16:37:02ID: 25576221

 

by: paulwozPosted on 2009-10-14 at 17:10:37ID: 25576353

I looked through that link before.

So to get this right, choswoot (in the other thread) says that the directory structure of clientebservice and and selfupdate need to be exactly the same?

 

by: dstewartjrPosted on 2009-10-15 at 08:23:46ID: 25581502

 

by: paulwozPosted on 2009-10-20 at 23:07:38ID: 31640941

It led me in the right direction. Thanks for your help.

20120131-EE-VQP-002

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