My mothers computer keeps getting pop-ups and i have tried everything to get them to stop. I have already downloaded HijackThis but i don't know what to delete. Below i have posted the log. Thanks for any help you can offer.
Logfile of HijackThis v1.99.1
Scan saved at 8:35:30 PM, on 6/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.e
xe
C:\WINDOWS\System32\winlog
on.exe
C:\WINDOWS\system32\servic
es.exe
C:\WINDOWS\system32\lsass.
exe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\System32\svchos
t.exe
C:\WINDOWS\system32\spools
v.exe
C:\Program Files\LogMeIn\x86\RaMaint.
exe
C:\Program Files\LogMeIn\x86\LogMeIn.
exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc3
2.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.e
xe
C:\WINDOWS\System32\svchos
t.exe
C:\Program Files\Viewpoint\Common\Vie
wpointServ
ice.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntf
y.exe
C:\WINDOWS\system32\dla\tf
swctrl.exe
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monit
or.exe
C:\Program Files\Common Files\Real\Update_OB\reals
ched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\LogMeIn\x86\LogMeInS
ystray.exe
C:\WINDOWS\system32\ctfmon
.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Plaxo\2.12.1.1\Plaxo
Helper.exe
C:\PROGRA~1\SIMPLE~1\PHOTO
S~1\data\X
tras\mssys
mgr.exe
C:\Program Files\Skype\Phone\Skype.ex
e
C:\Program Files\America Online 9.0a\aoltray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuaucl
t.exe
C:\Program Files\Skype\Plugin Manager\SkypePM.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\PROGRA~1\COMMON~1\AOL\A
CS\acsd.ex
e
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\LogMeIn\x86\LogMeIn.
exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Family\Desktop\Hi
jackThis.e
xe
R1 - HKCU\Software\Microsoft\In
ternet Explorer\Main,Search Page =
http://websearch.drsnsrch.com/sidesearch.cgi?id=R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Search Bar =
http://websearch.drsnsrch.com/sidesearch.cgi?id=R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Search Page =
http://websearch.drsnsrch.com/sidesearch.cgi?id=R0 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\In
ternet Explorer\Search,CustomizeS
earch =
http://websearch.drsnsrch.com/sidesearch.cgi?id=R1 - HKCU\Software\Microsoft\In
ternet Explorer\SearchURL,(Defaul
t) = websearch.drsnsrch.com/q.c
gi?q=
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-
00C04FD644
97} - (no file)
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9
EE0F344C38
5} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-9
05236F6F65
5} - (no file)
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tf
swctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA
\cdaEngine
0400.dll",
cdaEngineM
ain
O4 - HKLM\..\Run: [Ulead AutoDetector v2] C:\Program Files\Common Files\Ulead Systems\AutoDetector\monit
or.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\reals
ched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe
" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.
dll,NvStar
tup
O4 - HKLM\..\Run: [Genuine] rundll32.exe "C:\WINDOWS\system32\navlm
lmk.dll",r
ealset
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInS
ystray.exe
"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon
.exe
O4 - HKCU\..\Run: [AOL Instant Messanger] aim.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch
.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.12.1.1\Plaxo
Helper.exe
-a
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTO
S~1\data\X
tras\mssys
mgr.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.ex
e" /nosplash /minimized
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateMana
ger.exe AcRdB7_0_0
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Ad
obe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2
\OFFICE11\
EXCEL.EXE/
3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0
0401C60850
1} - C:\Program Files\Java\j2re1.4.2\bin\n
pjpi142.dl
l
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0
0401C60850
1} - C:\Program Files\Java\j2re1.4.2\bin\n
pjpi142.dl
l
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
C9C571A826
3} - C:\PROGRA~1\MICROS~2\OFFIC
E11\REFIEB
AR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-0
0B0D0A1DE4
5} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-0
0C0F0318AF
E} - C:\WINDOWS\System32\Shdocv
w.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9
A5F3A62F68
3} - file://C:\Program Files\Ebates_MoeMoneyMaker
\Sy350\Tp3
50\scri350
a.htm (file missing) (HKCU)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-9
63509EAE56
B} (SysProWmi Class) -
http://support.dell.com/systemprofiler/SysPro.CABO16 - DPF: {4ED9DDF0-7479-4BBE-9335-5
A1EDB1D8A2
1} -
https://objects.aol.com/mcafee/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cabO16 - DPF: {77E32299-629F-43C6-AB77-6
A1E6D7663F
6} (Groove Control) -
http://www.nick.com/common/groove/gx/GrooveAX28.cabO16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4
BFF16EF25F
C} (McAfee Virtual Technician Control Class) -
http://us-download.mcafee.com/products/protected/mvt/mvt.cabO16 - DPF: {917623D1-D8E5-11D2-BE8B-0
0104B06BDE
3} (CamImage Class) -
http://floridakeysmedia.tv/axiscam/Codebase/AxisCamControl.ocxO16 - DPF: {A7EA8AD2-287F-11D3-B120-0
06008C3954
2} (CBSTIEPrint Class) -
http://offers.e-centives.com/cif/download/bin/actxcab.cabO16 - DPF: {BCC0FF27-31D9-4614-A68E-C
18E1ADA438
9} -
https://objects.aol.com/mcafee/molbin/shared/mcgdmgr/en-us/1,0,0,20/McGDMgr.cabO16 - DPF: {C02226EB-A5D7-4B1F-BD7E-6
35E46C2288
D} (Toontown Installer ActiveX Control) -
http://download.toontown.com/sv1.0.14.47/ttinst.cabO18 - Protocol: msnim - {828030A1-22C1-4009-854F-8
E305202313
F} - "C:\PROGRA~1\MSNMES~1\msgr
app.dll" (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1
830C7DD7F5
D} - C:\PROGRA~1\COMMON~1\Skype
\SKYPE4~1.
DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\A
CS\acsd.ex
e
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe (file missing)
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.
exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.
exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc3
2.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.e
xe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\Vie
wpointServ
ice.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe