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Browse All TopicsDear all we are facing problem with the ISA server 2004 installed on Windows 2003 Server with Service pack 2.
The ISA server is connected behind a PIX 525 Firewall as follows
INTERNET ----- PIX 525 ----SWITHC REAL IP
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DMZ ZONE--------------- ISA SERVER
Since past 2 days we are facing some issues with the browsing, the hotmail, Gmail & yahoo mail cannot be opened, its giving us the following error,
X
Network Access Message: The page cannot be displayed
Explanation: There is a problem with the page you are trying to reach and it cannot be displayed.
Try the following:
" Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
" Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
" Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.
If you are still not able to view the requested page, try contacting your administrator or Helpdesk.
Technical Information (for support personnel)
" Error Code: 502 Proxy Error. The ISA Server denied the specified Uniform Resource Locator (URL). (12202)
" IP Address: 10.0.1.108
" Date: 7/7/2009 5:57:07 AM
" Server: fw01.kfsh.med.sa
" Source: proxy
No configuration changes were done in past two weeks, suddenly this problem started, if we browse directly without the ISA server everything seems to be fine.
Please help me to solve this issue, also our ISA VPN is not working
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by: pwindellPosted on 2009-07-07 at 08:28:44ID: 24795120
ISA is actively deniing the page. So something changes somewhere even if you don't know it happened.
"fw01.kfsh.med.sa " does not look like anything related to hotmail, gmail, or yahoo mail to me, but I could be wrong.
The live monitoring log will show the Denies and they will show the Rule that is doing it.
If the Rule is the "Default Rule" then it just means that no "allow" rule anywhere in your Rule List matches the traffic that ISA see. If no rule on the list match the traffic the traffic is automatically stopped by the Default Rule,...it is the same idea as the Implicit Deny that Cisco products use.
The Alert listed can usually be ignored with Remote Access VPN Clients. There is a breif period of time where the VPN Users received IP# is dynamically switched from the Internal Network to the VPN Users Network,...that mild delay is sometimes enough to cause a false positive with that alert.
As far as the VPN not working,...can't help there. Just having "it doesn't work" is not enough detail to work with. Probably should focus on the other problems first.