Question

when trying to collect data using ISA data packager, am getting restarting ISA server tracing...failed!!!

Asked by: mikevr6

When I run ISA data packager to collect data using any of the repro scenarios, I am getting the following error:

Looking for IsaPackage*.cab files on the desktop......Done!!!
There are IsaPackage.cab file(s) from previous attempts.
Validating that nmcap.exe is installed on the local host......Done!!!
Restarting ISA Server tracing........Failed!!!
The failure occurred for the following reason: The application exited with the error code 32
The failure occurred for the following reason: Execution of composite task failed

**************************************
*** Press spacebar to start capturing.
*** Press spacebar to stop capturing.
*** .....Done!!!
**************************************

Generating event viewer files..........Done!!!
Generating ISA Logs.......Done!!!
Restoring ISA Server tracing configuration........Failed!!!
The failure occurred for the following reason: The application exited with the error code 32
Generating ISA Server Best Practices Analyzer report.........................................

There are no errors in the event viewer. I cannot find any info on this error anywhere on the net. Please help!

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Asked On
2009-10-14 at 03:04:33ID24810617
Tags

Microsoft ISA Server

,

ISA data packager

Topics

MS Forefront-ISA

,

Windows 2003 Server

Participating Experts
1
Points
500
Comments
5

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Answers

 

by: mikevr6Posted on 2009-10-14 at 05:58:55ID: 25569913

I have tried un-installing and re-installing the ISA BPA software, but this doesn't help.

 

by: keith_alabasterPosted on 2009-10-18 at 05:55:18ID: 25599674

If this is ISA2004, make sure the sp 3 is deployed
If this is 2006, make sure the isa2006 sp1 AND the supportability update are deploed.
You need version 7 of the ISA bpa.

 

by: keith_alabasterPosted on 2009-10-18 at 05:56:29ID: 25599678

Also - have you got any crap on the ISA box such as add-on services from third-party vendors/

 

by: mikevr6Posted on 2009-10-19 at 01:01:01ID: 25603245

It is a 2006 box, and its clean (no ext software). I managed to fix the problem by re-booting.

 

by: keith_alabasterPosted on 2009-10-19 at 09:51:52ID: 25606824

Hmmm - ok

20120131-EE-VQP-002

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