Question

usb modem and windows 98

Asked by: zappcagula

I have a problem trying to use an adsl USB modem with Windows 98 (first
edition). The modem and dsl line work fine with another PC running Win
2000. It's not a hardware problem because the modem won't work on either
of two PCs running Win98, showing exactly the same error.

It gets as far as 'dialling' the adsl connection and trying to log in,
displays "verifying user name and password" then presents error 650, "the computer you are connecting to does not respond to a network request". I've tried updating to DUN 1.4 with no effect. I've heard it might be some problem with Windows 98 and USB devices, or something to do with USB NDIS support in 98 but where to start, I don't know. Any pointers?

Any thoughts or suggestions appreciated!

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Asked On
2003-03-15 at 07:23:52ID20551868
Topic

DSL Lines / Cable Internet

Participating Experts
6
Points
0
Comments
8

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Answers

 

by: icedbaconPosted on 2003-03-15 at 15:23:40ID: 8144589

try disabling usb steering.. try to go microsoft knowledge base http://support.microsoft.com/default.aspx?scid=KB;en-us;182628&

 

by: GrindCrusherPosted on 2003-03-17 at 14:54:25ID: 8155400

Windows 98 first edition has alot of problems with USB...Microsoft released a patch for it but it isnt too great....I would recomend going to an ethernet modem instead of USB

 

by: WSJokahPosted on 2003-03-23 at 09:35:40ID: 8190267

yeah plus if u have old school 1.1 usb, it will be slower, and you wont be able to get the speed you should out of it..

Win98 has tons o problems w/ all USB modems. like grind said, win98 doesnt do a whole lot for usb - even patched

Ask for 1 that has an rj45 port on it, then go get a pci nic and save yourself tons of trouble (old ISA nics often have conflicts)

 

by: waveblasterPosted on 2003-04-08 at 07:48:59ID: 8292156

usb and 98 do pose problems at times. do you have any other usb devices working?if yes then its possible its not a usb port issue.sometimes old bios settings disable usb altogether and you cant use usb at all.make sure no static ip addresses are in any places they shouldnt be this can cause conflicts. funny though usually ive found if the user name and password are being authenticated its usually seing the server. hard to say

 

by: MidniteaglePosted on 2003-04-11 at 21:02:12ID: 8317274

Try this: check your win98 system directory and see if you have the RASAPI32.dll file. If not,extract RASAPI32.dll file from your WIN98 CD-Rom, or Cabinet files to the C:\WINDOWS\System directory. You should then be able to connect.

 

by: zappcagulaPosted on 2003-04-15 at 09:24:21ID: 8334900

The RASAPI32.dll is already present in the system folder, so I don't think that's the problem.

Thanks everyone for their suggestions but is the answer to this "you can't"? Surely usb cable modem use is possible with Windows98!


 

by: DarthModPosted on 2004-09-03 at 04:52:09ID: 11971754

Submitted to PAQ with points refunded (250)

DarthMod
Community Support Moderator

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