Question

Linksys Router/Comcast Nonsense

Asked by: Serg

Here is the situation...
I have 2 computers hooked up to a 4 port Linksys router.  My computer gets the connection through it, my roommate's does not.
I've searched for solutions on Linksys.com and have read enough questions regarding this (seemingly common) problem on this site.  
Some possibly helpful clues...
1) Typing WINIPCFG into Run: bar lends something along the lines of "Winipcfg cannot be found"
2) Typing http://192.168.1.1 into IE does results in page not found, instead of User/Password screen (even after reseting the router to default settings)
3) Running ping 192.168.1.1 in DOS Command gets me nothing, while 192.168.0.1 gets a 4 of 4 packet hit (thats good at least).
4) Running ipconfig in DOS Command gets me a screen of stuff (seemingly important stuff at that), unfortunatelly I do not know what to do with that information.

As far as I know I need to get into the router config and list comcast.net as domain (?) in order to get the second computer to recognize the connection.  But as it seems my set up will not let me get to the damn router config box.  I'm sure there is someone out there that will go: "HA! Thats easy!"  For that person: Please help me!
Any help will be appreciated.
Serg

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Asked On
2004-03-16 at 11:17:49ID20920946
Tags

comcast

,

router

,

linksys

Topic

DSL Lines / Cable Internet

Participating Experts
6
Points
500
Comments
40

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Answers

 

by: publicPosted on 2004-03-16 at 11:56:24ID: 10609392

4) Running ipconfig in DOS Command gets me a screen of stuff (seemingly important stuff at that), unfortunatelly I do not know what to do with that information.

post it here.

>while 192.168.0.1 gets a 4 of 4 packet hit (thats good at least).
try typing http://192.168.0.1  into ie.

Did you even open the manual?????

 

by: Fatal_ExceptionPosted on 2004-03-16 at 12:09:20ID: 10609520

Yea..  we need to see both system's IP information..    Try this:  Open a Command Shell (Dos Prompt..  Start > Run > cmd > 'ok')  Then type in:

ipconfig /all > ip.txt

This will put the data into a text file on your desktop (assuming the dos prompt is pointing to your desktop, which it should be)

Then paste it into this thread.

Oh.. BTW:  the reason winipcfg did not work is that you are either using W2K or XP Operating Systems...  :)  these require you to use the ipconfig command..

Moreso, you will not need to enter the Comcast Domain into your router..  But you will need to configure it to use Comcast DNS, and then push this information to your workstations with via DHCP...  

 

by: Fatal_ExceptionPosted on 2004-03-16 at 12:11:28ID: 10609542

And..  it sounds like your router is configured to use the 192.168.0.1 address as the Gateway address..  In other words, you will need to put this into your URL address bar in IE to access the router's interface..  Try that, and let me know if you get in..

FE

 

by: Fatal_ExceptionPosted on 2004-03-16 at 12:15:13ID: 10609576

You might want to also ck your roommate's TCP/IP properties and make sure it is set to get the IP dynamically from the router's DHCP service...  Then configure it to use the proper Gateway (192.168.0.1) and DNS servers (whatever you have in your configuration)

OH.. just noticed that Public already mentioned using the 0.1 address in IE..  sorry for repeating that...

FE

 

by: infotraderPosted on 2004-03-16 at 15:05:56ID: 10611061

I have a linnksys router with comcast...  you don't need to type in their domain.

here's what you need to do:

1.  type http://192.168.0.1
2.  Get into the router using the default username: (empty), and passowrd: "admin" or "password"
3.  On the Under "Setup" tab, make sure to let it grab the IP automatically.
4.  Make sure your roomate's computer doesn't have any IP setup manually (goto network property --> TCP/IP)

you should be all set.

However, if you cannot get into the router, that's probably because somebody else have tinkered with it.  

To reset the router

1 hit the RESET button for more than 5 seconds.
2 You might need to run an "IPCONFIG /RELEASE" and "IPCONFIG /RENEW" command on your computer
3 go to http://192.168.1.1

- Info

 

by: 3v1lj1mPosted on 2004-03-16 at 17:44:41ID: 10611881

if your box is accessing the internet fine through the router and your roommate's isn't then just make sure he is set to use dhcp and you have dhcp turned on on the router.  elsewise just give him a random static (i.e. - 192.168.0.69).  likely since you can ping it you just need to set the default gateway on his box to 192.168.0.1.

have fun
:)

 

by: RheiniluomaPosted on 2004-03-17 at 02:36:32ID: 10614008

If you have IPCONFIG than you are not running a 9x/Me machine, which is perfectly OK :)

It sounds like he might have the gateway misconfigured, and like Fatal Exception mentions, it is much simpler to allow his machine to get the IP address automatically.

If this does not work, I would go one step further and follow infotrader's advice (although I was told by linksys that it's 15 seconds for a full reset...) and then renew the ipconfig on your machine and his.

 

by: Fatal_ExceptionPosted on 2004-03-17 at 04:53:44ID: 10614640

FYI..  From what I remember of 98, ipconfig works on all Windows machines..  It is just that winipcfg does not...  could be wrong, since it has been centuries since I had to sit at one though..  (Thank you Lord..  :)

 

by: RheiniluomaPosted on 2004-03-17 at 04:59:00ID: 10614675

At least on the 95b box I still have to maintain it's "Bad Command or Filename" :)

 

by: SergPosted on 2004-03-17 at 14:58:31ID: 10619554

Ok, this is kind of silly, but...
Upon the inspection of my girlfriend's router (which I set up yesterday), I found that her router does not have 'uplink' outlet and connects through WAN.  After trying the WAN connection on my router, I was able to get into the router's config box and after yet more tinkering got the **** to work on both computers.
I know that most of you are thinking: "Geez, this kid is an idiot" ... and you're justified in that.  But come on, UPLINK sounds a hell of a lot more logical then WAN.

One thing left though, bandwidth destribution.  Is this done automatically?  Or is there a way to divide it up somewhere?  How is this done?

 

by: SergPosted on 2004-03-17 at 14:59:36ID: 10619564

Oh yeah, I forgot to mention that the connection on my roomies computer seems very slow compared to mine, going along the bandwidth question.

 

by: Fatal_ExceptionPosted on 2004-03-17 at 15:16:21ID: 10619652

I doubt whether your router has that ability...  The more expensive ones do, and can allocate bandwidth between connections, although I have never had the opportunity to play with them..  You might want to ck your rommates NIC properties and see if it is a 10 Mb or a 100 Mb Nic..  this may be a factor....  But a lot of things may come into play here such as his own hardware setup, the programs running on the machine, services, etc, etc...

and we here never think a user is an idiot, at least those who come here to ask questions..!!!  The idiots are the ones that THINK they can get away with doing these things themselves without any help at all...:)

 

by: infotraderPosted on 2004-03-17 at 19:20:45ID: 10620663

Typically, there is no option to allocate bandwidth on these home routers.  Glad to see it's working.  And yes, I agree with Fatal...  There is no such thing as a stupid question.

- Info

 

by: ladyhawk-utahPosted on 2004-03-21 at 13:28:05ID: 10645290

Just an observation - Fatal Exception said "But you will need to configure it to use Comcast DNS..."  Comcast? Not unless they use the exact IP address in their modem/router as MSN.  192.168.1.1 is used by MSN in their dsl modems.

As to the slow bandwidth in the second computer, check it for spyware, which will slow down any connection to the internet. Just a thought.

pat

 

by: Fatal_ExceptionPosted on 2004-03-21 at 13:57:58ID: 10645425

What..???   You will not be able to resolve names without DNS being configured...  Most ISP's (including Comcast) have their own DNS servers which their subscribers are to use for resolution..  You can configure your Server's DNS to do this, however, it is a good idea to have your ISP's DNS in the forwarders section...

My router is configured to use my ISP's DNS for my workgroups, and I use my server (with forwarding) for my Domain...

FE

 

by: Fatal_ExceptionPosted on 2004-03-21 at 14:01:38ID: 10645441

And... 192.168.1.1 is the default IP address for the router's internal Gateway..  What is up with this MSN..???   Never heard of anything like this before..  And since when did MSN start selling routers..???

 

by: infotraderPosted on 2004-03-21 at 14:03:26ID: 10645448

LOL... I couldn't understand the bit about the 192.168.1.1 as well... Could my technical knowledge be escaping me?  LOL

- Info

 

by: Fatal_ExceptionPosted on 2004-03-21 at 14:07:40ID: 10645459

<Could my technical knowledge be escaping me?  LOL>

*grin*  When I first read it, I had to rethink my comments above and reread them to make sure that I was not giving bad advice...    Maybe Ladyhawke misread it though, eh..??

 

by: ladyhawk-utahPosted on 2004-03-21 at 15:03:05ID: 10645677

Didn't misread. The ip address for MSN (Microsoft Network) modems/routers for dsl (Arescom 800 and DSL 1000) is 192.168.1.1; the modem, itself, gives the ip address under ipconfig as 192.168.0.1 or 2.  I was just wondering why you mentioned Comcast and why they would be using the same ip address. And Microsoft does sell routers for networking. Glad I could give you a chuckle.

pat

 

by: infotraderPosted on 2004-03-21 at 15:23:32ID: 10645766

192.168.1.1 is a PRIVATE IP address.  By the way, most DSL modem providers use either 192.168.1.1 or 192.168.0.1 as their IP address.  That has really nothing to do with one another.  I'd say close to 50% of my clients are using 192.168.1.1 on their network, which doesn't mean anything because after all, it IS a private IP.

The reason Comcast was mentioned was because that is the title of the thread.  Comcast does not use a private IP address scheme to assign IP's to their clients.

- Info

 

by: Fatal_ExceptionPosted on 2004-03-21 at 15:28:32ID: 10645792

News to me...   Anyway, all routers come configured to use the 1.1 or 0.1 address as default..  Linksys, Dlink, Netgear, etc...  These can be changed to whatever address you want them to be, but they are for inside purposes only..  The do not usually host DNS, and if they do, then they must be set to forward the requests out to higher order DNS servers for Internic resolution..  Thus the mention of Comcast's DNS in my comment above, since that appears to be his ISP...

Here is a dumbed down explanation for anyone who wants to know more..

http://www.internic.net/faqs/authoritative-dns.html

 

by: Fatal_ExceptionPosted on 2004-03-21 at 15:30:01ID: 10645795

info..  sure are fast with that keyboard......  :)

 

by: ladyhawk-utahPosted on 2004-03-21 at 15:31:31ID: 10645800

Thank you, infotrader. That was my question. Since I have never worked with anything except for msn modem/routers, I was wondering about the ip address. Appreciate the info. I lurk here to learn more - for my own benefit.

pat

 

by: Fatal_ExceptionPosted on 2004-03-21 at 15:38:41ID: 10645838

Good for you Pat..  Most of us have been doing this for a while and still everyday is a learning experience..  And I can think of no better way than to visit this forum...  If you ever have a question, don't hesitate to ask...

FE

 

by: infotraderPosted on 2004-03-21 at 15:42:02ID: 10645860

Thanks, FE.  Ladyhawk, FE is right.  The reason I am checking all these posts is so that I can learn something new myself.  In the process of resolving other people's problems, you can learn a thing or two while you are doing the research, or simply reading other people's posts.  My only regret is that I should have done this four years ago, when I first signed up!!  LOL

 

by: Fatal_ExceptionPosted on 2004-03-21 at 15:46:58ID: 10645883

On top of that, your network of IT friends will grow rapidly..  I can think of 10 different countries that I could visit and probably find someone who would invite me in...  (lol, eh..?)   Never knew the world was so small..!!

 

by: ladyhawk-utahPosted on 2004-03-21 at 16:02:04ID: 10645940

Thanks to you both. I can't believe how much I've learned in just the few weeks I've been lurking. I comment if I believe I may have the answer; otherwise, I lurk and learn. <smile>

pat

 

by: Fatal_ExceptionPosted on 2004-03-21 at 16:06:48ID: 10645953

Look forward to seeing you again then, Pat...  Always a pleasure..

 

by: ladyhawk-utahPosted on 2004-03-22 at 21:45:43ID: 10655319

Strange ... I was born in Des Moines, Iowa; have lived in Virginia, Florida, Tennessee, and now Utah. I have visited/toured to almost all of the states within the USA, and vacationed in Mexico one year. Sorry, public, never been to India and my last name (13 letters) and ancestry is most definitely German.

pat

 

by: infotraderPosted on 2004-03-22 at 21:52:26ID: 10655340

LOL Ladyhawk, I was going to respond to that one, but thought that comment does not even dignify a response :-)

 

by: Fatal_ExceptionPosted on 2004-03-23 at 05:38:41ID: 10657353

Me too... info..   I was a little thrown by it yesterday and decided to let it lie... I could go on, but why..???  Don't let it stop you from posting though, Lady..

 

by: Fatal_ExceptionPosted on 2004-03-23 at 05:39:52ID: 10657358

BTW:  Serg..  did we get you fixed up, or any other questions regarding this post..??

 

by: ladyhawk-utahPosted on 2004-03-23 at 07:04:56ID: 10658035

I must admit that the comment took me back a bit; however, I understand it, too. I get calls at work, where people are surprised that I don't have an accent. They immediately ask where I'm located. I've heard many tales about our clients' dealings with agents in India, as well as their dealings with Indian agents for their other computer hardware/software vendors.  It seems that just about every computer hardware/software vendor is outsourcing their inbound calls to India or similar countries.  Some of the feelings from clients are due to not being able to understand the agents, but I believe a lot has to do with knowing that we are losing American jobs to other countries. No hard feelings here. <smile>

pat

 

by: SergPosted on 2004-03-23 at 11:13:52ID: 10660587

Hello experts, I appologize for not being attentive the last week.  I've been very busy to play with the router (I go to school and work the time that I'm not in class), but I have been reading your posts.  
Here is the situation as it stands.  After getting my connection through the router and being able to access the router config, I was still unable to get the connection on my roomie's computer (even though it seemingly had a connection nothing would load in IE).  Shortly after the connection on my computer started going out every few minutes and having to do stuff on the internet I could not deal with the frustration and just plugged the line straight into my computer.
I do not know whether it was the router that made consistant breaks in my connection or something else.  Another thing: yesterday Norton A-V found a blaster worm on my computer, which is possibly related to the problems I have been having.  I dont really know if that had any effect either, the web description was rather vague.
I shall try to work with the router again tonight and let you how it looks,
thank you for being pateint.

 

by: Fatal_ExceptionPosted on 2004-03-23 at 11:39:21ID: 10660864

Blaster will cause these problems for sure..!!!!   Kill it with one of the utilities found at your AV site, and make sure that your roomy's machine is also blaster free before hooking back up...  Patch both systems with Windows Update, then try again and let us know what happens..  (Your router probably could not handle the rpc traffic that blaster was producing...!!)

FE

 

by: Fatal_ExceptionPosted on 2004-03-23 at 11:41:15ID: 10660890

Also, perhaps you can use one of these on-line scans to make sure you are virus free..

Virus Check On Line

Online virus scan:  http://www3.ca.com/virusinfo/

Security Check:  http://www.symantec.com/product/index_homecomp.html

 

by: 3v1lj1mPosted on 2004-03-23 at 12:00:15ID: 10661123

http://vil.nai.com/vil/stinger/

stinger is an excellent tool for ridding yourself of the big ones (blaster/netsky/mydoom/etc) plus it's free

 

by: SergPosted on 2004-06-13 at 15:48:27ID: 11301584

I'm sorry I have abandoned this question for so long.  I never got the router to work and came to a conclusion that something must be wrong with the other computer (since I set up a network in my girlfriend's house without a problem with good advice from you guys).  We seem to be funtioning just fine without a network in this house, so I will not waste any more of your time.
I thought Fatal Exception provided the most consistant feedback and so the points go to him, but regardless -- thanks a lot to all who gave me advice, I appreciate it.

 

by: Fatal_ExceptionPosted on 2004-06-13 at 19:28:01ID: 11302960

Sorry we could not get you setup...  but come on back when you have another question, and we will try it again..!!

and thanks..!!

FE

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