I have an IBM T30 laptop that I just upgraded on a new drive from Win 2000 to XP Pro. Everything seemed to go well except for one thing, I can't get an Internet connection. I have a cable modem and I have checked the connections multiple times, changed cables but everytime I click on IE I get "the Page cannot be displayed". Ihen I checked my Network Connection I had a red X saying disabled and I had that lovely X down in my taskbar saying "network cable unplugged", but it wasn't. I changed my link speed to half duplex and that went away, but I still can't connect. I tried to right click the connection and chose "repair", but then I get the message "The following steps of the repair operation failed: Renewing the IP address. " I have compared my settings to my desktop running xp (which connects no problem) and thy are identical. Any suggestions?
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Another thing you may try is replacing the cable, or moving it to another port on your router...
There is a Winsock fix you can run on XP also.. Essentially it rebuilds the stack.. Here is the link:
Winsock Fix
http://members.shaw.ca/tec
And, just curious, you do have your system set to get the IP information dynamically (from DHCP)..??? You might try setting it with static addresses (follow the example of your other system when you run the ipconfig command)
Ok, I have downloaded and installed the NIC drivers (They looked to be the same from the date on them), and previously I tried to run the Winsock fix utility and it said it repaired it, but didn't change the fact that I can't get a Internet connection.
I tried to run "ipconfig" from Run, but a black window popped open and then closed.
Yes my system is getting its IP assigned by DHCP.
I greatly appreciate the suggestions Fatal! Hopefully you have a few more cards up your sleeve ; )
The reason that ipconfig from the Run line does not work is that you must use it at the Command Shell.. (dos prompt)
Start > Run > cmd (ok) ........opens the Dos Prompt..
Type in ipconfig /all > ip.txt
This will put your ipconfig in a text file on your desktop (as long as your dos prompt is pointing there, which is the default..)
Go ahead and copy into this thread so we can take a look..
BTW: your settings look right above.. Do you have a working computer next to you on the same subnet (network) that you can compare the IP settings with.. In fact, post them here too...
FE
Thanks for the clarification!
Ok this is what I got when I ran that on my laptop :
Primary Dns Suffix :
Node Type : Unknown
Ip Routing Enabled : No
Wins Proxy Enabled : No
Media State : Media disconnected
Description : Intel (R) PRO/100 VE Network Conn.
Physical Address : 00-09-6B-7A-59-99
Here are the readings from my desktop running off the same router:
Windows IP Configuration
Host Name . . . . . . . . . . . . : Office
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : charter.net
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
Physical Address. . . . . . . . . : 00-50-BA-B2-D1-FA
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Disabled
Lease Obtained. . . . . . . . . . : Thursday, April 22, 2004 8:27:30 AM
Lease Expires . . . . . . . . . . : Sunday, April 25, 2004 8:27:30 AM
Media State : Media disconnected This means that the connection between your Nic and the router is definitely not showing up... Question.. When you plug the cable into the router are you getting a green link light on the panel of the router..??
1. I assume we have tried a new cable (make sure that it is a Straight Thru and NOT a Crossover cable..) (To make sure, you might want to use the cable from your other system..)
2. Assume we tried a different port on the router.
3. We might try Uninstalling the NIC.. Use the Device Manager to do this. (My Computer > Manager > Device Manager) Open up your Network Adapter > right click the Intel Pro/100 Nic and Uninstall > Reboot the computer.. It will recognise the NIC and install the Network Stack..
Let me know if any of these make sense...
FE
Yes there is a green light on the router. Yes, I have tried a new cable , different ports, and even connecting directly to my cable modem.
I have tried numerous times to install new drivers and have uninstalled the NIC and reinstalled till I am blue in the face. The only thing I can think to do now is to buy a NIC and try that, because it seems like the problem is coming from the Intel PRO 100 adapter. If that doesn't work I guess I will have to reformat and re-install Win 2000.
Thanks for hanging with me on this Fatal !!
Just to throw this in as it might help. I have seen this problem before and for some reason XP will kill some connections on laptops. Unfortunately the the "cure" may be worse than the disease, usually a clean install of XP will cure the problem. A complete format and reinstall, but since you are working with another card you may not want to go this route. People that dual boot with Linux on laptops have it much worse as XP somehow alters the BIOS string and leaves Linux unable to use the NIC after an XP install. Very curious. Just my two cents...if it helps.
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by: Fatal_ExceptionPosted on 2004-04-22 at 05:24:42ID: 10888009
The first thing I would do is to upgrade your NIC drivers.. It looks like your IBM is using an Intel Pro 100.. You can dnload the latest IBM drivers for this here:
http://www-3.ibm.com/pc/su
The file is quite large (25 Mb's) so you will need to dnload and burn it to a disk so you can install it...