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6.0

XP thinks it's online, but it can't reach anything.  ISP tech says it's MB, and that's BRAND NEW.

Asked by tomsparks1951 in DSL Lines / Cable Internet

Tags: 5200, capacitors, connections

I have just intstalled a new MB, courtesy of Jetway P4XFCP, due to leaking & bulging capacitors on the old board.  I spent all evening online with the ISP's tech, trying to get online, and nothing works.  At different points the computer seems to have part of its systems convinced that it's online, but other areas say that it's not - no actual connections have appeared.

I'm using a Speedstream 5200 that acts (via flashes) that it's just fine.  I had an earlier problem with my D-Link Dl-604 Residential Gateway local network router - think it needs an adapter or something - so I'm just using the enet connection for one computer and the USB connection for the other on the Speedstream.  I've tested the connections and the cables; the "standing" computer goes online with each with no problem.  Neither one works with the ports on the new motherboard in the system under construction, though.

The lights, on both the computer AND on the Speedstream, come on with both computers, confirming full connections.  When I had the tech online he confirmed that the line was good to the Speedstream and it chatted just fine with his system.  The only thing not working is the new computer's connection.  This is the same connection in which I used it several months ago.  My plan is to get the machine online so that it can upgrade, etc., then I'll worry about networking the two.

ALERT:  Bear in mind, please, that I'm handicapped.  I'm slow, weak and often need help to run tests/reassemble things here.

These are 500 point questions because I know a good deal about what we're talking about.  When I have to ask an expert, he needs to know more than the average bear.
[+][-]05/24/06 11:46 AM, ID: 16754586Expert Comment

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[+][-]05/28/06 05:05 AM, ID: 16779152Accepted Solution

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Zone: DSL Lines / Cable Internet
Tags: 5200, capacitors, connections
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Solution Provided By: ElrondCT
Participating Experts: 3
Solution Grade: A
 
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