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01.12.2008 at 10:49AM PST, ID: 23078200
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6.8

Difficult connectivity issue with Remote Desktop over Internet

Asked by pw911 in DSL Lines / Cable Internet, Remote Desktop/Terminal Services

I'm trying to use Remote Desktop to connect to my home pc from a client's home. Both use Comcast ISP.
I can RDP to home from MANY other PCs that work fine.
The Client's PC can RDP to MANY other PCs (that I control) just fine.
The Client's PC can RDP to my PC if she uses her Verizon wireless wan card.
The Client's PC CANNOT RDP to mine over comcast!!!

Client uses standard comcast 'home connectivity' setup. I checked the router setup and didn't see any blocking etc.. Obviously, at my end firewall is open and port-forwarded.

One further piece: if she does 'telnet 76.23.208.255 3389' it fails (that's my real IP if you want to try).

This is a total conundrum that I'm not sure anyone will 'have the answer' to (but great if you do!), but if you can suggest tests/diagnostics etc. I'd appreciate it - I'm totally stuck.

Paul.Start Free Trial
[+][-]01.12.2008 at 10:55AM PST, ID: 20644888

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[+][-]01.12.2008 at 10:57AM PST, ID: 20644898

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[+][-]01.12.2008 at 11:07AM PST, ID: 20644928

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[+][-]01.12.2008 at 11:12AM PST, ID: 20644951

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[+][-]01.12.2008 at 11:13AM PST, ID: 20644955

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[+][-]01.12.2008 at 11:24AM PST, ID: 20644982

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[+][-]01.12.2008 at 11:41AM PST, ID: 20645020

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[+][-]01.12.2008 at 11:49AM PST, ID: 20645040

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[+][-]01.13.2008 at 11:23AM PST, ID: 20648750

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[+][-]01.19.2008 at 11:44AM PST, ID: 20698672

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About this solution

Zones: DSL Lines / Cable Internet, Remote Desktop/Terminal Services
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Solution Provided By: pw911
Participating Experts: 1
Solution Grade: A
 
 
 
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