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8.2

Internet speed issue.  10mb line gets actual 300KB downloads.

Asked by CMA-08 in DSL Lines / Cable Internet, Firefox Web Browser, Windows XP Operating System

Tags: Internet, Webstar PDC cable modem, Dell Inspirion 8600 Laptop, Microsoft Broadband Wireless Networking Base MN-500, 10 megabit line from Charter cable

Hello all,

    First I would like to thank you for all of your hard work over the years.  Though I have never contributed an answer, I frequently browse the pages for technical information that is relevant.  This time I have
come to kind of a stump.  Here is the situation.

I Have a 10mb line from Charter Cable that wont download at higher speeds than 300KBs (approximately 2.4mb).  Obviously this is an issue with my hardware being bottlenecked somewhere.

a quick list of equipment is
Dell Inspirion 8600 - 1
Webstar (DPC version) cable modem
Microsoft Broadband wireless networking base station MN 500
*note I have tried directely connecting the modem to the computer as well with no change in speeds.
I am running Microsoft XP SP1 with a Korean IME


Things I have already checked on my own.

MTU is 1300 (due to the fact of a cisco VPN driver which is installed for work purposes)
 *note I have uninstalled it and moved to 1500 with little to no difference in speeds)
TCP receive window 120,000 (changed from 15,000)

browser is Firefox (though that shouldn't matter too much) I have changed

    user_pref("network.http.max-connections (96)")
    user_pref("network.http.max-connections-per-server 32")
    user_pref("network.http.max-persistent-connections-per-proxy  24")
    user_pref("network.http.max-persistent-connections-per-server 12")

    user_pref("network.http.pipelining", true);
    user_pref("network.http.proxy.pipelining", true);
    user_pref("network.http.pipelining.firstrequest", true);
    user_pref("network.http.pipelining.maxrequests", 8);

    user_pref("network.dnsCacheExpiration", 86400);  
    user_pref("network.dnsCacheEntries", 256);
    user_pref("network.ftp.idleConnectionTimeout", 60);
    user_pref("network.http.keep-alive.timeout", 30);

    user_pref("browser.cache.disk.capacity", 76800);
    user_pref("browser.cache.memory.capacity", 65536);



    user_pref("nglayout.initialpaint.delay", 0);
    user_pref("content.notify.ontimer", true);
    user_pref("content.interrupt.parsing", true);
    user_pref("content.notify.interval", 100);
    user_pref("content.notify.threshold", 100000);
    user_pref("content.notify.backoffcount", 200);
    user_pref("content.max.tokenizing.time", 3000000);
    user_pref("content.maxtextrun", 8191);

    user_pref("browser.xul.error_pages.enabled", true)

    user_pref("general.smoothScroll", false);

--------------------------------------------------------------------------

ok, I am at a loss for what I can do. I have repeated called Charter to ensure that I am at 10mb and they have assured me (over 5 times) that this is what they are alloting me for bandwidth.

Help and suggestions please.

Thanks
 
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[+][-]07/15/08 11:36 AM, ID: 22009610Accepted Solution

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About this solution

Zones: DSL Lines / Cable Internet, Firefox Web Browser, Windows XP Operating System
Tags: Internet, Webstar PDC cable modem, Dell Inspirion 8600 Laptop, Microsoft Broadband Wireless Networking Base MN-500, 10 megabit line from Charter cable
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Solution Provided By: cityqat
Participating Experts: 4
Solution Grade: B
 
[+][-]07/12/08 12:44 PM, ID: 21990172Expert Comment

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