Question

"www.microsoft.com" is not set up to establish a connection on port "World Wide Web service (HTTP)" with this computer?

Asked by: dave_the_bear

"www.microsoft.com" is not set up to establish a connection on port "World Wide Web service (HTTP)" with this computer.

This message appears everytime i try and diagnose the problem of not being able to connect to the internet on my laptop.

The actual connection works as im using the same connection on a different computer now.
Tried hooking up the ethernet cable to the laptop but that didnt work either.

Here are the results of when i ping google.com
and after that is my ipconfig

C:\Users\Dave>ping google.com
 
Pinging google.com [74.125.127.100] with 32 bytes of data:
Reply from 74.125.127.100: bytes=32 time=309ms TTL=45
Reply from 74.125.127.100: bytes=32 time=233ms TTL=45
Reply from 74.125.127.100: bytes=32 time=238ms TTL=45
Reply from 74.125.127.100: bytes=32 time=264ms TTL=45
 
Ping statistics for 74.125.127.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 233ms, Maximum = 309ms, Average = 261ms
 
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
 
C:\Users\Dave>ipconfig/all
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Dave-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
   Physical Address. . . . . . . . . : 00-1B-77-79-0A-CE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8d4f:76b6:5ef5:a496%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.6.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 02 September 2009 17:47:22
   Lease Expires . . . . . . . . . . : 03 September 2009 17:47:22
   Default Gateway . . . . . . . . . : 192.168.6.1
   DHCP Server . . . . . . . . . . . : 192.168.6.1
   DHCPv6 IAID . . . . . . . . . . . : 218110839
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-67-B4-69-00-1B-77-79-0A-CE
 
   DNS Servers . . . . . . . . . . . : 192.168.6.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{F0B497B1-0D52-42F2-B25D-72AB8F7A5
54F}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 7:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

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Asked On: 2009-09-02 at 18:26:40ID24703328
Tags: "www.microsoft.com" is not set up to establish a connection on port "World Wide Web service (HTTP)" with this computer internet problem
Topics: DSL Lines / Cable Internet
,; Domain Name Service (DNS)
,; Internet Explorer Web Browser
Participating Experts: 3
Points: 125
Comments: 13

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Answers

by: wiscomPosted on 2009-09-02 at 22:39:27ID: 25248092

Hi,

to exclude DNS related problems. Please configure manually the DNS setting to the address 4.2.2.2 instead of 192.168.6.1 and see what happens ....

A/

by: thegofPosted on 2009-09-03 at 05:35:50ID: 25249955

Any firewall, parental controls, or proxy settings on your laptop? If a corporate laptop, these may be set without you realizing. Do you normally have to use a VPN with the laptop for off-site network access?

Also, your ping times are quite large. Is this over some form of dial up? If so, what provider?

by: dave_the_bearPosted on 2009-09-03 at 07:41:25ID: 25251162

To wiscom:
_______________________________________________________________________
changed address to 4.2.2.2

still same problem
here are the results
C:\Users\Dave>ping yahoo.com

Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=185ms TTL=51
Reply from 209.131.36.159: bytes=32 time=292ms TTL=51
Reply from 209.131.36.159: bytes=32 time=218ms TTL=51
Reply from 209.131.36.159: bytes=32 time=230ms TTL=51

Ping statistics for 209.131.36.159:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 185ms, Maximum = 292ms, Average = 231ms

C:\Users\Dave>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Dave-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1B-77-79-0A-CE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8d4f:76b6:5ef5:a496%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.6.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 03 September 2009 15:28:22
Lease Expires . . . . . . . . . . : 04 September 2009 15:28:21
Default Gateway . . . . . . . . . : 192.168.6.1
DHCP Server . . . . . . . . . . . : 192.168.6.1
DHCPv6 IAID . . . . . . . . . . . : 218110839
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-67-B4-69-00-1B-77-79-0A-CE

DNS Servers . . . . . . . . . . . : 192.168.6.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{F0B497B1-0D52-42F2-B25D-72AB8F7A5
54F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
_____________________________________________________________________

To thegof:
No firewall, or parental controls. Proxy settings?? VPN??
Using a very fast broadband connection.

by: wiscomPosted on 2009-09-03 at 07:45:33ID: 25251203

Hi,

I see that the DNS address is still 192.168.6.1 (?)

A/

by: dave_the_bearPosted on 2009-09-03 at 08:04:28ID: 25251418

Ok i thought i changed it.
Must not have done it right.
Can you tell me how please?

by: wiscomPosted on 2009-09-03 at 09:36:31ID: 25252381

Hi,

Follow these steps:

"Assign Static IP Address (Windows XP)"
http://www.hotcomm.com/FAQ/FAQ_staticIPXP.asp

A/

by: dave_the_bearPosted on 2009-09-04 at 13:09:22ID: 25262936

Sorry but i dont know what numbers to put in each area?

by: wiscomPosted on 2009-09-04 at 13:31:58ID: 25263105

Hi,

Put only the address 4.2.2.2 in the DNS area.

DHCP will automaically asign an IP address.

A/

by: dave_the_bearPosted on 2009-09-04 at 17:12:13ID: 25264315

Thanks, here are the results:

C:\Users\Dave>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Dave-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1B-77-79-0A-CE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8d4f:76b6:5ef5:a496%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.6.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 05 September 2009 00:54:19
Lease Expires . . . . . . . . . . : 05 September 2009 21:02:18
Default Gateway . . . . . . . . . : 192.168.6.1
DHCPv6 IAID . . . . . . . . . . . : 218110839
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-67-B4-69-00-1B-77-79-0A-CE

DNS Servers . . . . . . . . . . . : 4.2.2.2
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{F0B497B1-0D52-42F2-B25D-72AB8F7A5
54F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Dave>ping yahoo.com

Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=186ms TTL=51
Reply from 209.131.36.159: bytes=32 time=286ms TTL=51
Reply from 209.131.36.159: bytes=32 time=210ms TTL=51
Reply from 209.131.36.159: bytes=32 time=231ms TTL=51

Ping statistics for 209.131.36.159:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 186ms, Maximum = 286ms, Average = 228ms

Still wont work.

by: wiscomPosted on 2009-09-05 at 01:08:38ID: 25265324

Hi,

Please turn the firewall off and check again !

These are the steps:

http://windowshelp.microsoft.com/Windows/en-US/help/bfe523a9-7eec-4d3f-add1-2f68b9cfa1c01033.mspx#EMC

A/

by: dave_the_bearPosted on 2009-09-05 at 11:11:31ID: 25267164

Ive had it off the whole time.

by: Kelly_WPosted on 2009-09-05 at 11:14:49ID: 25267177

Hello,
I would check your hosts file to make sure that it did not get clobbered.
Also, under connections do you have a proxy set that wasn't there before?
Thanks,
Kelly Wilke

by: dave_the_bearPosted on 2009-10-22 at 08:05:00ID: 31624223

Wiped C drive, works fine now.

20120131-EE-VQP-002

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Question

"www.microsoft.com" is not set up to establish a connection on port "World Wide Web service (HTTP)" with this computer?

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