Question

Issue with 2Wire and WRE54G Extender

Asked by: ohmyself

Here is the situation:

I have attempted to setup a 2Wire 2710HG-B modem and a Linksys WRE54G wireless extender. I have them connected and can get a connection but it is very iffy. My situation is not getting them connected, it is having the connection be reliable. I have connected three machines at this access point but they keep dropping connection and they are not connecting to the internet.

Here is what I have tried:
1. Setting up the 2 pieces of equipment with the same SSID and Password (Works but very Iffy.
2. Changing the channel on both devices (2, 3, 4, 7, 8, 9, 11)
3. Have tried to change the IP range on the extender.
4. Raised the Power on the 2Wire modem to extend the range
5. Picked multiple locations to put the extender at. All have successfully connected with just not a reliable connection.

What else can I try or can you recommend to me to get this working, Or something I did wrong. Thanks!

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Asked On
2009-10-14 at 19:46:07ID24813608
Tags

extender

,

linksys

,

att

,

at&t

,

help

,

customer

,

support

,

WRE54G

,

2wire

,

modem

,

wireless

,

something

,

assistance

,

dropped

,

drop

,

bandwidth

,

pc

,

windows

,

home

Topics

DSL Lines / Cable Internet

,

802.11 Wireless Access Points

,

Dynamic Host Configuration Protocol (DHCP)

Participating Experts
3
Points
500
Comments
11

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Answers

 

by: rindiPosted on 2009-10-15 at 11:55:01ID: 25583574

The only thing I can think of is to check for firmware upgrades for both devices and do the upgrade. If that doesn't help or there is no upgrade available, first check if the extender works properly in combination with another device, and then when you know which is the bad product get in touch with the manufacturer or the place you bought it and ask for a warranty replacement.

 

by: biofishfreakPosted on 2009-10-15 at 13:32:21ID: 25584589

Are the channels set to be the same or different. I can't remember exactly how those Linksys units work, but I believe they should be on a different broadcast channel.

 

by: ohmyselfPosted on 2009-10-16 at 12:16:42ID: 25592435

They are on both of the same channels. He just recently called me last night and told me that he could not get on the internet, so I told him to unplug the extender and connect just through the 2Wire. If that says anything.

 

by: crashelitePosted on 2009-10-17 at 12:52:16ID: 25597199

from the manual "Channel. Select the appropriate channel from the list provided to correspond with your network settings. All devices in your wireless network must use the same channel to function correctly."

the 2wire used 64 bit WEP-open by default and only has one key  make sure u clear out 2-4 and only enter it into key 1 if you left it on default.

if u changed it to a wpa key then this could also be causing the issue - make sure u just select wpa personal in the 2wire if ur using wpa.

also try boosting the power on the 2wire - change power to 10 (this will only work on ch 2-10 dew to if u use ch 11 it will drop it to 4 but still say 10 some fcc stuff goes into reasoning but dont want to type that all out)

 

by: ohmyselfPosted on 2009-10-17 at 18:37:58ID: 25598370

Alright do you also think that just removing the password in general would take away alot of the issue?

I have set the WEP Key on both, we will see next time I go out there.

I have set the power to level 9 not 10, just to make it extend the best it can.

Any other suggestions?

 

by: rindiPosted on 2009-10-18 at 03:23:57ID: 25599354

Don't ever use WEP, it is just about as secure as no security. Use one of the WPA encryption forms. If WPA isn't available for the wireless extender mode, get hardware that supports that.

Have tested the extender with another network to check if it is an issue with the Linksys or the 2wire, and have you made sure both devices use the newest firmware?

 

by: ohmyselfPosted on 2009-10-19 at 07:25:37ID: 25605386

Alright this is what I plan to do. I am going to install another Linksys WRT54G2 Wireless Router right next to the 2Wire, plug it in and disable broadcast on the 2Wire, will this work? I just need to get the compatibility issue out of the water before I move on. Thanks for all the responses.

 

by: rindiPosted on 2009-10-19 at 07:32:41ID: 25605449

I'd probably rather try this on a completely separate installation, if possible not using a Linksys product at all, if you have access to another wireless LAN try to use the extender there.

 

by: ohmyselfPosted on 2009-10-19 at 09:07:05ID: 25606462

The situation requires the wireless extender. The home is set up very odd and requires the range. I have done this before no problem. Just this instance of the setup is causing problems. Any other suggestions involving these types of devices etc. I just purchased a wrt54g2 router to attempt.

 

by: ohmyselfPosted on 2009-11-02 at 13:58:05ID: 25724213

I have completed the setup and works perfectly. The Range Extender and the Wireless router work perfectly. Thank you for your comments and suggestions.

 

by: ohmyselfPosted on 2009-11-02 at 14:00:15ID: 31641432

The situation was resolved, thank you for your comments and all of your suggestions for each of the pieces of information I gave you. Have a wonderful day.

20120131-EE-VQP-002

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