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7.8

How to fix Internet acces quirk?

Asked by Donnie616 in DSL Lines / Cable Internet, Miscellaneous Software, Internet Security

Hi experts,

My sister can get on her homepage and navigate the web just fine. However if the site requires her to sign-in with a user name and password the page will not open after trying for a long time.  These sites are her email, her banking site, etc.  This happens with both IE and Firefox, so I am assuming that it is not browser-related.  BUT I am not the Expert.

I have no idea what to tell her especially over the phone.  I plan on going to her house tomorrow AM to take a look, but at this point I do not know where to begin.

MY QuESTION IS:  Can anyone assist in fixing this internet situation?  Has anyone heard of anything like this?

Thanks in advance,

Donnie515
[+][-]10/30/09 01:44 PM, ID: 25706646Expert Comment

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Zones: DSL Lines / Cable Internet, Miscellaneous Software, Internet Security
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Solution Provided By: amkessler
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