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6.2

intermittent "page cannot be displayed" error - dns problem?

Asked by Philipk in Internet Service Providers (ISP)

Tags: cannot, page, displayed, dns, intermittent

Hi,

I've been having some intermittent problems connecting to websites. My isp is BT, and I have a 1 port BT voyager router. Here's a detailed description of what happens:

I put the computer on at 09.30 , pressed Internet Explorer (IEx) and raised Google. I then went on to virgin.net successfully. I left IEx open (minimising it) and went on to other work.
 
I maximised IEx at 11.55 (ie after 2hrs 25 mins), tried BA.com and went there successfully. I then used the net until 12.15. Again I minimised BA.com and did other work.
 
Back at 15.00 by maximising, tried virgin.net - it went there slowly but successfully. I then closed IEx at 15.15.
 
At 18.15 I sent an e mail, and then tried to activate IEx. Got "Cannot display this page" which should have been Google, my home page. So I typed 209.85.135.147 in to the bar, Google came up and I was able to go to virgin (though again rather slowly) and to BA. I shut IEx down at 18.30
 
Returning at 21.40 (after 3 hrs, 10 mins) attempted to activate IEx, but without success - "cannot display this page" - google again.
 
So I went through the pings.
 
Pinged 192.168.1.1. - my router and got a reply
attempted to activate IEx, but got "cannot display..."
 
pinged www.google.com and got "ping request could not find host, please check name and try again
Tried IEx but with no success
 
pinged 209.85.135.147 and got a successful reply of 4 lines of pinging
tried IEx, but with no success
 
Back to the IEx screen, put 209.85.135.147 into the bar, google came up. Tried virgin, no success, tried BA no success, tried google again with no success "cannot display...etc"
 
So switched off at 21.50, waited 10 mins, switched on again and google comes up, as does virgin as does BA. and now at 22.20 I have tried virgin again and there it is.


Can anyone help me find a solution to this problem? I guess it's something to do with DNS, but can't quite figure out how to pin it down.

Philip
[+][-]01/14/07 07:16 AM, ID: 18311893Expert Comment

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[+][-]01/17/07 05:27 AM, ID: 18331876Expert Comment

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[+][-]01/19/07 06:13 AM, ID: 18349098Accepted Solution

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About this solution

Zone: Internet Service Providers (ISP)
Tags: cannot, page, displayed, dns, intermittent
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Solution Provided By: rsivanandan
Participating Experts: 1
Solution Grade: A
 
[+][-]01/19/07 08:56 AM, ID: 18350567Author Comment

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[+][-]01/20/07 06:38 AM, ID: 18356371Expert Comment

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[+][-]01/22/07 07:22 AM, ID: 18365791Expert Comment

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[+][-]05/24/07 01:14 AM, ID: 19147658Expert Comment

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