Question

PCAnywhere and Yahoo DSL problem

Asked by: feign3

Hello everyone,

I'm trying to connect to my Uncle's PC (he uses SBC Yahoo DSL) using PCAnywhere but have had no luck. I tried pinging the IP he gave me (using ipconfig) but the request timed out. I had installed BlackIce on his computer too and had him disable it even though I had my IP listed as trusted. I was just about to give up when I had him try an IPCONFIG /ALL. Sure enough there was another IP address listed under DSL CONNECTION (or something like that). The other one I had been trying was listed under Ethernet Adapters as I would have expected. The problem is that PCAnywhere is waiting for a connection on the Ethernet address. Does anyone know how I can have it look for connections on the "DSL.." connection instead?
And perhaps someone can explain why the computer has two IP's. Is one attached to the modem?

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Asked On
2004-02-22 at 19:41:41ID20894141
Tags

pcanywhere

,

dsl

Topic

Broadband Internet

Participating Experts
3
Points
125
Comments
8

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Answers

 

by: mattisflonesPosted on 2004-02-22 at 19:49:27ID: 10429367

The IP you get with IPconfig would not be right.. it would be an internal private IP witch cannot be reached through the internet, try (in cmd) "tracert www.somesite.com", the second entry should reflect his IP.
The computer has only 1 IP per NWcard, the other IP you saw might have been the gateway ip (dsl modem).
To connect the DSL modem needs to forward traffic to the computer, youll need to contact SBC to verify wether its possible in your uncles case. It will be a config of routing in the modem.

Mattis

 

by: ewitPosted on 2004-02-22 at 20:15:45ID: 10429475

Is it possible for the modem to have forwarding capabilities? I thought that was only possible on a router.

 

by: mattisflonesPosted on 2004-02-22 at 20:20:26ID: 10429492

A DSL modem is not a modem like for a phoneline, they are actually a sort of router.. it is usually configurable, but some ISPs tend to lock it down and never give their customers a choise.

Mattis

 

by: ewitPosted on 2004-02-22 at 20:30:55ID: 10429523

I got this off of the Speedstream (modem brand) site:

The Speedstream 5360 ADSL modem is a bridge that operates on the Data Link Layer (Layer 2) of the OSI model.  It connects the DSL end-user’s LAN to the DSL Service Provider’s network at the Media Access Control (MAC) sub-layer of Layer.

So, we've estabilished it's a bridge. I there any way to link the bridge address with the real ethernet IP so I can connect using PCAnywhere?

If I set him up with a router, would I be able to map the ports using the router despite the bridge?

 

by: mattisflonesPosted on 2004-02-22 at 20:45:05ID: 10429565

I`m not sure.. never been in your situation, but: You should be able to make a bridge/route fron the external port to your LANport.. that should be enough.

I see that theres a lot of postings on the web regarding problems with routers and the modem, so brace yourself and do a thorough search before you start..
http://www.dslreports.com/forum/remark%2C3675896~root=equip%2Ceff~start=64~mode=flat

Mattis

 

by: RheiniluomaPosted on 2004-02-25 at 11:35:37ID: 10453460

Are you running windows XP?

Are you running the MS Provided firewall on the network card?

You can check this by :
Right Click on "My Network Places"
choose "Properties"
Right Click on the network adapter
choose "Properties"
click on the "Advanced" tab
Examine the check box at the top "Protect my computer and network...."

If it is checked, then the machine's firewall is turned on.

The bridge you're describing usually shows up for one of two reasons:
1) someone ran the networking wizard on the system; unfortunately as far as I can tell this cannot be undone.
2) It's showing up because the DSL modem is a UPnP device which reports itself as a bridge.

In either case, for the most part, I would ignore it at this point, as long as he is able to browse the internet fine.

If you want to leave the firewall enabled, then on the same window from above, click on settings
On the services tab you will need to "Add" two entries for PC Anywhere:

For PCAnywhere Data you will need port 5631 TCP

Description of service: PC Anywhere Data
Name or IP 127.0.0.1
external port number 5631
internal port number 5631
TCP radio button

Description of service: PC Anywhere Status
Name or IP 127.0.0.1
external port number 5632
internal port number 5632
UDP radio button

Now if he is using Microsoft Internet Connection Sharing her will have to do this same thing on the machine which is acting as his NAT box, and put the address of his "target" machine on that NAT server box instead of 127.0.0.1

I usually use a linksys router when I set these up on DSL, the biggest caveat when you do this, is that you are only going to realistically get one machine to be able to connect to the outside world, and the rest would have to connect either as a second session, or using the "onference" settings (which I've never gotten working correctly...)

I usually make my main machine that I want to pcAnywhere to a fixed IP, instead of dynamic, and then use the port forwarding features to connect 5631/5632 to that particular machine.


Hope this was helpful

Roger


20120131-EE-VQP-002

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