[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

6.4

Internet accessible but ridiculously slow

Asked by jnri in Broadband Internet

Tags: slow, intel, internet

Hello,

I am looking at computer for a friend and I am having a problem with the internet speed.  He got some kind of virus, at least from the symptoms he told me about it seems like it was a virus.  He formatted his hard drive and re-installed window XP Home.  It is currently at service pack 1.

I downloaded AVG virus scan, Spybot, and adaware to my machine, burned a cd and loaded these to his system.  I ran them all, defragged his hard drive (not really necessary but I felt it couldn't hurt).

Now his system is pretty clean and it now can access the internet.  I actually downloaded the newest virus pack from AVG through his machine.

The problem is it is downloading at like 15K per minute.  Obscenely slow.

The machine is a pentium 4 running at 2 Ghz, it only has 256 MB ram and a 40 MGB HD but its good enough for what he needs it for.
As I mentioned it is at windows XP home service pack 1.  

The built in ethernet card is an INTEL PROSET II 10/100 VE, When I run the diagnostic test it passes all 5.  The driver is an older version (6.1.3.0) but I don't know if I should try to update that before I get the machine up the to most recent service pack updates

Despite being able to access the internet (although very slowly) and passing the diagnostic, the event log has the following error:
"Does not support the configuration supplied"

I have cable internet and my machine screams on the net.  both of these machine are connected through a linksys router.

I appreciate any help and if I omitted any info that you need please just let me know.

Thanks in advance.

John
[+][-]01/30/07 07:22 PM, ID: 18433367Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zone: Broadband Internet
Tags: slow, intel, internet
Sign Up Now!
Solution Provided By: Computer101
Participating Experts: 5
Solution Grade: A
 
[+][-]10/20/06 08:18 PM, ID: 17778596Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/21/06 06:55 PM, ID: 17782430Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/21/06 07:43 PM, ID: 17782521Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/22/06 04:24 PM, ID: 17785628Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/23/06 02:12 PM, ID: 17791665Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/23/06 02:16 PM, ID: 17791689Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/23/06 08:27 PM, ID: 17793322Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/25/06 11:26 AM, ID: 17805896Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/25/06 11:38 AM, ID: 17806001Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/25/06 11:43 AM, ID: 17806036Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/25/06 09:54 PM, ID: 17809336Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/30/06 02:46 PM, ID: 17838110Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]01/26/07 12:29 PM, ID: 18407198Administrative Comment

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 30-day free trial to view this Administrative Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091118-EE-VQP-93