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Cannot get Verizon Wireless Card to connect for mobile broadband service
I have a Panasonic Toughbook CF-W7 with embedded Sierra Wireless Modem 5725. Verizon Service is activated and verified this by spending 3 hours on the phone with Verizon. I have the correct software version and the WWAN is enabled. No matter what I have tried so far the laptop will not connect. I have been getting 2 errors...ERROR 913 or an authentication issue where the VZ Access manager pops up "user name on this domain is incorrect". Sldo, the bottom edge of the VZ Access Manager reads "device disabled". Has this happened to anyone else?
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by: Darr247Posted on 2009-08-19 at 22:54:56ID: 25139628
If you uninstall the VZ access manager, does the card still show up as a modem in Device Manager?
Because you might try just uninstalling the VZ access manager, create a dialup connection for it in Internet Options on the Connections tab (easier than using the wizard from Network Connections or Network and Sharing, IMHO), no username or password, speed 921600, and dialing #777 (all CDMA/EV-DO systems I've seen dial #777 to make a data connection).
If you uninstall the access manager and the card turns up as 'unknown' in Device Manager, it might not have the proper drivers to begin with.