|
[x]
Posted via EE Mobile
|
|
| Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again. |
|
|
|
|
|
[x]
The Solution Rating System
|
|
| With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating. - The Grade of the Solution
- The Zone Rank of the Expert Providing the Solution
- The Number of Author and Expert Comments
- The Number of Experts Contributing
- The Feedback of the Community
Your Input Matters Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site. If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support. Thank you! |
|
|
|
|
Asked by bpfsr in Satellite Internet, Computer Modems, PC Laptops
My poor little old 79 year old mother is having trouble connecting to the internet. She has two computers, an old HP and a Sony Vaio PCG7L1L. She is able to connect with the HP but not the Sony, however the HP is old and slow so she would much rather use the Sony. Her satellite service is Wild Blue and her modem is a Viasat SM2100. She is not getting error messages, just "cannot connect to the internet". Does anybody have any suggestions how to troubleshoot this? Just a note, my mother is okay with computers but she lives 4 hours away in a rural area. I will be relaying any suggestions to her by phone so the simpler the better. Thank you.
20091111-EE-VQP-92 - Hierarchy / EE_QW_2_20070628