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07.24.2005 at 11:59AM PDT, ID: 21502526
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Proxy connection failed: the configured proxy server refused to establish a connection.
Zone: Citrix
Tags: connection, citrix, server, failed, configured
I have installed Presenation Server 4.0 with the web interface; setup a published desktop for usage; configured MS ISA 2000 for Citrix access.  I can get to the the point of launching the publised desktop, however, after a brief connection dialog, I receive the error: Proxy Connection Failed: The configured proxy server refused to establish a connection.  Any ideas?
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Question Stats
Zone: Networking
Question Asked By: Grayend
Solution Provided By: ITDharam
Participating Experts: 4
Solution Grade: A
Views: 320
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07.25.2005 at 03:21AM PDT, ID: 14516862

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07.25.2005 at 06:35AM PDT, ID: 14517681

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07.25.2005 at 09:18AM PDT, ID: 14519088

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07.25.2005 at 01:32PM PDT, ID: 14521591

Rank: Master

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07.26.2005 at 12:04PM PDT, ID: 14530446

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07.26.2005 at 01:52PM PDT, ID: 14531543

Rank: Master

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09.01.2005 at 01:54PM PDT, ID: 14805899

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09.30.2005 at 01:12PM PDT, ID: 14995713

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09.30.2005 at 01:15PM PDT, ID: 14995736

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10.24.2005 at 06:30PM PDT, ID: 15151307

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07.25.2005 at 03:21AM PDT, ID: 14516862
do you have you http 1.1 set to work through a  proxy?
to check open browser selct tools advanced the scroll down to http 1.1 settings

Darren
 
07.25.2005 at 06:35AM PDT, ID: 14517681
I adjusted on browser; still same error.
 
07.25.2005 at 09:18AM PDT, ID: 14519088
I changed the client proxy setting to none in the Access Suite mgmt console, as well as setting the altaddr, and now I can connect from the inside network.  From the outside, users still receive:

There is no Citrix Metaframe server configured on the specified address.

PS 4.0 box has 2 NICS, once with inside address, other with public address on DMZ.  
 
07.25.2005 at 01:32PM PDT, ID: 14521591

Rank: Master

Not only do you have to set altaddr, you have to check under the DMZ settings and tell it the default behaviour for assigning IPs.  If you right click on a published app in web interface, and save the launch.ica file locally and open it in notepad, you'll most likely see that the IP address it is giving for you to make a connection to is wrong.

Typically, you tell it to "connect to this specified address UNLESS you are connecting from any of these network segments, in which case connect to this other address"

Let us know if you find that this isn't the case
Assisted Solution
 
07.26.2005 at 12:04PM PDT, ID: 14530446
I changed the DMZ settings to translated, and this fixes the problem for connecting remotely, however, now I cannot connect from the inside.  Looked at the ica file, and it does use the outside one correctly, but I need it to use the inside address for internal usage.  Maybe I am missing something on the correct use of altaddr? Thank you for your responses.
 
07.26.2005 at 01:52PM PDT, ID: 14531543

Rank: Master

You're on the right track though.

Most likely, most people connecting to your Citrix server will be from the outside, and that will have the greatest number of different networks.  So, you want to configure you web interface to use the 'translated' address as the default address provided in web interface.  

Now that you've configred the translated, or altaddr, as the default address provided, you need to create an exception.  The exception should state that your local network will connect 'Directly' which means it will be given the internal address of the server.  This is most likely what you need to do since it seems you've already configured the default address as the translated/altaddr

In Presentation Server 4, go to the Access Suite Console and there should be an 'edit DMZ Settings' link on the first page.  

It should look like

Client IP                 Mask                       Access Method              
Default                                                 Translated
xxx.xxx.xxx.xxx        Whatever                Direct  (If you have more than one internal network segment then you just keep adding them like this line)

OK, I hope that helps.



Accepted Solution
 
09.01.2005 at 01:54PM PDT, ID: 14805899
I am having the same problem but with Presentation 3.0 server.

 If I set the web interface client proxy to Auto - I get "Proxy connection error:  The configured proxy server cannot be found."  

If I change the setting to "None" I get:  "There is no Citrix Metaframe Serceron on the specified address"

My MPS is in the DMZ with a "live" address.  I have 4 clients connecting and working fine.  The one potential client that has an issue, has a proxy server configured.  
 
09.30.2005 at 01:12PM PDT, ID: 14995713
Under tools, internet options, connections, LAN settings you should be able to adjust the proxy settings on the browser to get you in. For some reason sometimes you will need to check use a proxy server sometimes you need to uncheck it but the right sequence of checks in LAN settings should get you in.
 
09.30.2005 at 01:15PM PDT, ID: 14995736
Sorry I forgot to say this is in the internet browser of the client machine connecting to the farm.
 
10.24.2005 at 06:30PM PDT, ID: 15151307
Please award all points to ITDharam.  Thank you.
 
 
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