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cpgreen

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SMTP Local Delivery Queue - Mail never delivered

Helllo,

We have a MS Exchange 2000 SP2 Server and some mail sits in the SMTP Local Queue and never actually gets sent.
I enabled Maximum Logging and started receiving Event ID 327 reports which gives the following Error:-
The following call : EcLocallyDeliverMsg to the store failed. Error code : -1017. MDB : 8f3bc704-4f7a-4751-a059-d4fe1e05b10b. FID : 1-33. MID : 1-4185CA. File : .

For more information, click http://www.microsoft.com/contentredirect.asp.

MS KB Article 328671 (Error Code -1017) is the closest match I have found so far and refers to possible Information Store corruption.
The MS KB Article suggestes running eseutil /d to defrag the database and then isinteg.exe to fix and repair the IS.  I am a bit reluntant to run a repair as I have heard stories about the repair procedure causing more problems.

Has anyone had any experience of the error above and / or eseutil.exe and isinteg.exe

Thank you

Carl
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Jamie McKillop
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Yep, you have a corrupt database. You will need to follow the instructions to try to repair the database. Do you have AV software installed on this server?
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cpgreen

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We have AV software installed on the Exchange Server and have read articles from the MS Website saying that you should not scan the
\ExchSrvr directory and subdirectories + the M:\ Drive.  The AV software had previously been scanning the directories but has since been turned off.  However its possible the corruption occurred before then.

Yes, if you have ever scanned the M drive, I would say it is the source of the corruption.
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To repair the database should I just follow MS KB Article 328671 ?
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Jamie McKillop
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