vijmat
asked on
Exchange 2003 Maibox reattaching problem. "ID no: c1034ad6"
Our Exchange 2003 Backend for one site died (about 200 users) and I had to rebuild another server and I managed to move the .stm and edb files to the new server and reconnect all the users to their new mailboxes on the new server. Only one user (user x) has a problem and refuses to reconnect to it's mailbox. When ever I try to attach it gives me the below error
"The operation cannot be performed because this mailbox is already reconnected to an existing user.
ID no: c1034ad6
Exchange System Manager"
On this bad mailbox I can see that another user (user y) has a "last loged on by" entry and this "user y" already has a mailbox.
I have tried EXerge. Exmerge does not see this mailbox. I have tried creating a dummy user and tried to reconnect it to the bad mailbox. Still same error message.
At this point I am running out of ideas. Is there some way I can do this.
By the way "User x" is the Director of this site. This makes my situation more desperate :). Please help
Thanks
Viju Mathai
"The operation cannot be performed because this mailbox is already reconnected to an existing user.
ID no: c1034ad6
Exchange System Manager"
On this bad mailbox I can see that another user (user y) has a "last loged on by" entry and this "user y" already has a mailbox.
I have tried EXerge. Exmerge does not see this mailbox. I have tried creating a dummy user and tried to reconnect it to the bad mailbox. Still same error message.
At this point I am running out of ideas. Is there some way I can do this.
By the way "User x" is the Director of this site. This makes my situation more desperate :). Please help
Thanks
Viju Mathai
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I already created a recovery storage group and tried using EXMEGRE. The account will not show up in EXNERGE unless it is linked to some account.
I tried using the Cleanup agent. it does not work.
Finally this it what I did.
This user has an offline copy of his mailbox in Outlook 2003. So I walked up to him backed up the data to a .pst file and restore it back to his newly built mailbox. Problem solved.
Gentlemen, I thank you for your help and you quick response. I wish misrosoft would have an easier way to tackle it at the server end.
Regards,
Viju Mathai
I tried using the Cleanup agent. it does not work.
Finally this it what I did.
This user has an offline copy of his mailbox in Outlook 2003. So I walked up to him backed up the data to a .pst file and restore it back to his newly built mailbox. Problem solved.
Gentlemen, I thank you for your help and you quick response. I wish misrosoft would have an easier way to tackle it at the server end.
Regards,
Viju Mathai
If you use the recovery storage group, will that allow an exmerge? You can actually recover a database with the recovery storage group on a live production server. I have always had to run eseutil on the recovered database before it mounts tho, and then I can use exmerge to strip out essential data.
If that works, you could remove the exchange attributes from the user than build a new mailbox and just import the data (via exmerge or outlook).
Good Luck! I've had a few high ranking official lose data also. No time for a heart attack tho.