hey folks, we just got a new mailtraq mail server and are going to host it ourselves. I got the server all setup and made changes through the dns control panel at godaddy. My problem is that the on dnsreport it fails at the mx record stating this:
MX FAIL MX Category ERROR: I couldn't find any MX records for canyoncresthome.com. If you want to receive E-mail on this domain, you should have MX record(s). Without any MX records, mailservers should attempt to deliver mail to the A record for canyoncresthome.com. I can't continue in a case like this, so I'm assuming you don't receive mail on this domain.
Mail FAIL Connect to mail servers ERROR: I could not find any mailservers for canyoncresthome.com.
If I ping mail.canyoncresthome.com it does resolve to our outside IP, which is good. I called Godaddy to see if they could check that my setting in the dns control panel are correct but they told me they cannot assist me because they do not control the "mail server", therefore, they have no idea what settings to use. So right now we are in bad shape since we cannot get email.
Here is a screen shot of the DNS control panel, can you let me know if it is correct? Basically the changes I did are as follows:
Added the A record HOST - mail - which points to our outside IP
and canged the goes to part in he MX recored to mail.canyoncresthome.com
http://www.marintech.net/dnscp.JPGI'm quite certain the mail server is set correctly, along with the proper ports being opened on our Firewall.
Thanks!
--Steve
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